Strategic Management in Islamic Banking: The Role of Religiosity and Service Satisfaction in Shaping Customer Decisions
Purpose: This study explores the influence of religiosity and service satisfaction on customer decisions, focusing on the dynamics of these variables within the Islamic banking sector in Indonesia, one of the largest markets for Sharia-compliant financial services globally. Method: A quantitative r...
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Main Authors: | , , |
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Format: | Article |
Language: | English |
Published: |
Universitas Islam Negeri (UIN) Mataram, Faculty of Islamic Economics and Business
2024-12-01
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Series: | Journal of Enterprise and Development |
Subjects: | |
Online Access: | https://journal.uinmataram.ac.id/index.php/jed/article/view/11857 |
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