Citizens’ Attitudes Towards Online Communication Channels in Contacting Local Governments and the Emergence of Integrated Multi-Channel Platforms: The Case of Orange Table

This article explores attitudes of citizens towards online communication channels and newly emerging integrated multichannel platforms which combine online and offline communication channels, when contacting local governments. It analyzes citizens’ attitudes in terms of their awareness, intention to...

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Bibliographic Details
Main Authors: Bengi Demirci, Nilüfer Gürer Bildik
Format: Article
Language:English
Published: Istanbul University Press 2023-04-01
Series:Siyasal: Journal of Political Sciences
Subjects:
Online Access:https://cdn.istanbul.edu.tr/file/JTA6CLJ8T5/D79D705CA9E94678BCEFEC83348FD96E
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