Evaluation of Verbal Violence against Emergency Medical Personnel at Work in 2014

Introduction: verbal violence is on of the Job insecurity in workplace which is frequent among health care workers, especially emergency personnel. This study examined verbal workplace violence against emergency medical personnel that took place north of Khuzestan province. Materials and methods: Th...

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Main Authors: M Maghami, H Aghababaeian, S Bosak
Format: Article
Language:English
Published: Shahid Sadoughi University of Medical Science 2015-07-01
Series:طب کار
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Online Access:http://tkj.ssu.ac.ir/article-1-495-en.pdf
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author M Maghami
H Aghababaeian
S Bosak
author_facet M Maghami
H Aghababaeian
S Bosak
author_sort M Maghami
collection DOAJ
description Introduction: verbal violence is on of the Job insecurity in workplace which is frequent among health care workers, especially emergency personnel. This study examined verbal workplace violence against emergency medical personnel that took place north of Khuzestan province. Materials and methods: This research was a cross - sectional study using census method on 144 cases of emergency personnel of north Khuzestan who declared their satisfaction to take part in the study in 2014. The data gathering tool was a questionnaire consisted of four parts (demographic, psychological violence experience, racial violence and response to violence and its causes). Data analysis was performed by SPSS 16 software using descriptive and inferential tests. Results: The mean age of subjects was 32.9±4.16 years and their experience in the emergency department was 5.9±2.25 years. In the past 12 months, 66.7 percent of staff had experienced at least one of the verbal violence and 65.3 percent had experienced psychological violence, 20.1 percent had experienced cultural, or racial violence separately. There was a significant relationship between violence and male patients (p=0.002). From medical personnel’s point of view the most common cause of violence was Low public awareness towards the duties of emergency medical personnel. The most common response to violence was to invite the offender to relax. Conclusion: Courses can be offered to raise public awareness and to teach medical emergency personnel how to deal with violence and prevent its occurrence.
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spelling doaj-art-ebec2e7adbb448b9b921e73df2e67ea32025-08-25T05:55:53ZengShahid Sadoughi University of Medical Scienceطب کار2251-71892251-82742015-07-01713240Evaluation of Verbal Violence against Emergency Medical Personnel at Work in 2014M Maghami0H Aghababaeian1S Bosak2 Dezful University of Medical Sciences Dezful University of Medical Sciences Dezful University of Medical Sciences Introduction: verbal violence is on of the Job insecurity in workplace which is frequent among health care workers, especially emergency personnel. This study examined verbal workplace violence against emergency medical personnel that took place north of Khuzestan province. Materials and methods: This research was a cross - sectional study using census method on 144 cases of emergency personnel of north Khuzestan who declared their satisfaction to take part in the study in 2014. The data gathering tool was a questionnaire consisted of four parts (demographic, psychological violence experience, racial violence and response to violence and its causes). Data analysis was performed by SPSS 16 software using descriptive and inferential tests. Results: The mean age of subjects was 32.9±4.16 years and their experience in the emergency department was 5.9±2.25 years. In the past 12 months, 66.7 percent of staff had experienced at least one of the verbal violence and 65.3 percent had experienced psychological violence, 20.1 percent had experienced cultural, or racial violence separately. There was a significant relationship between violence and male patients (p=0.002). From medical personnel’s point of view the most common cause of violence was Low public awareness towards the duties of emergency medical personnel. The most common response to violence was to invite the offender to relax. Conclusion: Courses can be offered to raise public awareness and to teach medical emergency personnel how to deal with violence and prevent its occurrence.http://tkj.ssu.ac.ir/article-1-495-en.pdfverbal violencepsychological violenceracial violencework placeemergencynorth of khuzestan
spellingShingle M Maghami
H Aghababaeian
S Bosak
Evaluation of Verbal Violence against Emergency Medical Personnel at Work in 2014
طب کار
verbal violence
psychological violence
racial violence
work place
emergency
north of khuzestan
title Evaluation of Verbal Violence against Emergency Medical Personnel at Work in 2014
title_full Evaluation of Verbal Violence against Emergency Medical Personnel at Work in 2014
title_fullStr Evaluation of Verbal Violence against Emergency Medical Personnel at Work in 2014
title_full_unstemmed Evaluation of Verbal Violence against Emergency Medical Personnel at Work in 2014
title_short Evaluation of Verbal Violence against Emergency Medical Personnel at Work in 2014
title_sort evaluation of verbal violence against emergency medical personnel at work in 2014
topic verbal violence
psychological violence
racial violence
work place
emergency
north of khuzestan
url http://tkj.ssu.ac.ir/article-1-495-en.pdf
work_keys_str_mv AT mmaghami evaluationofverbalviolenceagainstemergencymedicalpersonnelatworkin2014
AT haghababaeian evaluationofverbalviolenceagainstemergencymedicalpersonnelatworkin2014
AT sbosak evaluationofverbalviolenceagainstemergencymedicalpersonnelatworkin2014