Service Design for the Public Sector
This contribution examines the application of Service Design within the public sector, drawing on the challenges posed by the so-called wicked problems to understand its potential and limitations. By critically reflecting on the unique constraints and complexities of government services a...
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Main Authors: | Lorenzo Imbesi, Birgit Mager, Luca D’Elia, Sonia Belhaj, Luca Baldini |
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Format: | Article |
Language: | English |
Published: |
Bologna University press
2025-01-01
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Series: | DIID |
Online Access: | https://www.diid.it/diid/index.php/diid/article/view/imbesi-mager-delia-belhaj-baldini |
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