The Influence of Gamification on Motivation and Performance: Evidence from Grab Driver Partners

This study aims to analyze the  influence of gamification on Grab driver partner motivation and performance and to test the role of motivation as a mediating variable. This study complements the literature related to the  influence of gamification in the context of the digital economy in Indonesia,...

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Bibliographic Details
Main Authors: Dina Septiani, Mia Sriwidiyani, Sandi Nasrudin Wibowo
Format: Article
Language:English
Published: Universitas KH Abdul Chalim, Prodi Ekonomi Syariah 2025-08-01
Series:Indonesian Interdisciplinary Journal of Sharia Economics
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Online Access:https://www.e-journal.uac.ac.id/index.php/iijse/article/view/7371
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Summary:This study aims to analyze the  influence of gamification on Grab driver partner motivation and performance and to test the role of motivation as a mediating variable. This study complements the literature related to the  influence of gamification in the context of the digital economy in Indonesia, especially in the transportation sector, which is still rarely studied. The research method used is quantitative by distributing questionnaires to 256 Grab driver partners selected by purposive sampling. Data analysis uses Structural Equation Modeling (SEM) on Smartpls 4 software to test the relationship between variables. The results of the study indicate that gamification has a positive and significant  influence on driver partner motivation and performance. Motivation is also proven to have a significant  influence on performance while mediating the relationship between gamification and performance, although the mediation  influence is relatively weak. These findings enrich the discussion on gamification in the transportation service sector and show that the right implementation of gamification can be an  influenceive strategy to improve Grab driver partner motivation and performance.
ISSN:2621-606X