COVID-19: The catalyst for digital transformation in the hospitality industry?

Until the outbreak of COVID-19, digital transformation was not on many hotels' strategic plan, despite its efficiency-related benefits for saving time, creating better customer experiences, increasing revenue, and supporting decision-making. However, like in many other industries, the COVID-19...

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Bibliographic Details
Main Author: Nuno Antonio
Format: Article
Language:English
Published: University of the Algarve - ESGHT - CIEO 2021-04-01
Series:Tourism & Management Studies
Subjects:
Online Access:https://www.tmstudies.net/index.php/ectms/article/view/1496
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