The needs for medical visit accompaniment services among older patients with chronic diseases and their family members: a qualitative study
ObjectiveTo explore the specific needs of older patients with chronic diseases and their family members for medical visit accompaniment services in outpatient settings.MethodsThe interview outline was developed based on the theory of existence, relatedness, and growth needs. Semi-structured in-depth...
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Frontiers Media S.A.
2025-05-01
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| Series: | Frontiers in Public Health |
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| Online Access: | https://www.frontiersin.org/articles/10.3389/fpubh.2025.1577329/full |
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| author | Yu-Han Chen Jia-Ying Zhu Qin-Ying Fu Xin-Ye Yu Chang-Hong Wu De-Qin Huang |
| author_facet | Yu-Han Chen Jia-Ying Zhu Qin-Ying Fu Xin-Ye Yu Chang-Hong Wu De-Qin Huang |
| author_sort | Yu-Han Chen |
| collection | DOAJ |
| description | ObjectiveTo explore the specific needs of older patients with chronic diseases and their family members for medical visit accompaniment services in outpatient settings.MethodsThe interview outline was developed based on the theory of existence, relatedness, and growth needs. Semi-structured in-depth interviews were conducted with older patients and their family members. Directed content analysis was used to analyze the interview data. This study followed the Consolidated Criteria for Reporting Qualitative Research (COREQ) guidelines to report the study.ResultsNineteen older patients with chronic diseases and 17 family members, were interviewed in the outpatient clinic of a tertiary hospital in Hangzhou from July to August 2024. Four themes emerged with ten sub-themes: (1) existence needs (basic services, security, and the qualifications of medical visit accompaniment providers), (2) relatedness needs (relationships with medical visit accompaniment providers and emotional support), (3) growth needs (willingness to learn and learning contents), and (4) the need for optimizing service provision (improving the efficiency of medical visits, ensuring transparency of the visit, and delivering personalized services).ConclusionThe needs of older patients with chronic diseases for medical visit accompaniment services included existence needs, relationship needs, growth needs, and the need for optimizing service provision. The government and institutions providing medical visit accompaniment services should conduct qualification assessment, enhance personnel management, and improve the services as to effectively promote the medical experience and healthy ageing of older patients. |
| format | Article |
| id | doaj-art-c25b2d81c7b641e89bf3f7e61ccec062 |
| institution | Kabale University |
| issn | 2296-2565 |
| language | English |
| publishDate | 2025-05-01 |
| publisher | Frontiers Media S.A. |
| record_format | Article |
| series | Frontiers in Public Health |
| spelling | doaj-art-c25b2d81c7b641e89bf3f7e61ccec0622025-08-20T03:53:06ZengFrontiers Media S.A.Frontiers in Public Health2296-25652025-05-011310.3389/fpubh.2025.15773291577329The needs for medical visit accompaniment services among older patients with chronic diseases and their family members: a qualitative studyYu-Han Chen0Jia-Ying Zhu1Qin-Ying Fu2Xin-Ye Yu3Chang-Hong Wu4De-Qin Huang5School of Public Health and Nursing, Hangzhou Normal University, Hangzhou, ChinaSchool of Public Health and Nursing, Hangzhou Normal University, Hangzhou, ChinaSchool of Public Health and Nursing, Hangzhou Normal University, Hangzhou, ChinaSchool of Public Health and Nursing, Hangzhou Normal University, Hangzhou, ChinaAlibaba Business School, Hangzhou Normal University, Hangzhou, ChinaSchool of Public Health and Nursing, Hangzhou Normal University, Hangzhou, ChinaObjectiveTo explore the specific needs of older patients with chronic diseases and their family members for medical visit accompaniment services in outpatient settings.MethodsThe interview outline was developed based on the theory of existence, relatedness, and growth needs. Semi-structured in-depth interviews were conducted with older patients and their family members. Directed content analysis was used to analyze the interview data. This study followed the Consolidated Criteria for Reporting Qualitative Research (COREQ) guidelines to report the study.ResultsNineteen older patients with chronic diseases and 17 family members, were interviewed in the outpatient clinic of a tertiary hospital in Hangzhou from July to August 2024. Four themes emerged with ten sub-themes: (1) existence needs (basic services, security, and the qualifications of medical visit accompaniment providers), (2) relatedness needs (relationships with medical visit accompaniment providers and emotional support), (3) growth needs (willingness to learn and learning contents), and (4) the need for optimizing service provision (improving the efficiency of medical visits, ensuring transparency of the visit, and delivering personalized services).ConclusionThe needs of older patients with chronic diseases for medical visit accompaniment services included existence needs, relationship needs, growth needs, and the need for optimizing service provision. The government and institutions providing medical visit accompaniment services should conduct qualification assessment, enhance personnel management, and improve the services as to effectively promote the medical experience and healthy ageing of older patients.https://www.frontiersin.org/articles/10.3389/fpubh.2025.1577329/fulloutpatientolder patientschronic diseasesmedical visit accompanimentneedsqualitative study |
| spellingShingle | Yu-Han Chen Jia-Ying Zhu Qin-Ying Fu Xin-Ye Yu Chang-Hong Wu De-Qin Huang The needs for medical visit accompaniment services among older patients with chronic diseases and their family members: a qualitative study Frontiers in Public Health outpatient older patients chronic diseases medical visit accompaniment needs qualitative study |
| title | The needs for medical visit accompaniment services among older patients with chronic diseases and their family members: a qualitative study |
| title_full | The needs for medical visit accompaniment services among older patients with chronic diseases and their family members: a qualitative study |
| title_fullStr | The needs for medical visit accompaniment services among older patients with chronic diseases and their family members: a qualitative study |
| title_full_unstemmed | The needs for medical visit accompaniment services among older patients with chronic diseases and their family members: a qualitative study |
| title_short | The needs for medical visit accompaniment services among older patients with chronic diseases and their family members: a qualitative study |
| title_sort | needs for medical visit accompaniment services among older patients with chronic diseases and their family members a qualitative study |
| topic | outpatient older patients chronic diseases medical visit accompaniment needs qualitative study |
| url | https://www.frontiersin.org/articles/10.3389/fpubh.2025.1577329/full |
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