User’s evaluation about quality of the service in emergency care unit
This study aimed at evaluating under the users view, the quality structure and quality process of some services in an Emergency Care Unit of a university hospital. Fifty-fi ve clients/users took part in the survey when they were admitted in the unit and were waiting for an examination. Data were col...
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| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
| Published: |
Universidade Federal do Ceará
2010-06-01
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| Series: | Rev Rene |
| Subjects: | |
| Online Access: | https://periodicos.ufc.br/rene/article/view/4605 |
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