CONSUMER BEHAVIOR AND ARTIFICIAL INTELLIGENCE: THE ROAD TO PERSONALIZED SHOPPING EXPERIENCES

The present article delves into how nowadays advancements in artificial intelligence can shape consumer behavior. Due to the novelty degree of this research topic, we choose a theoretical approach by conducting a literature review of relevant studies. We identified the main advantages and disadv...

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Main Authors: LAZEA RUXANDRA, NICHITA ANCA
Format: Article
Language:English
Published: Academica Brâncuşi 2024-12-01
Series:Analele Universităţii Constantin Brâncuşi din Târgu Jiu : Seria Economie
Subjects:
Online Access:https://www.utgjiu.ro/revista/ec/pdf/2024-06,%20Volumul%20II/14_Lazea.pdf
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author LAZEA RUXANDRA
NICHITA ANCA
author_facet LAZEA RUXANDRA
NICHITA ANCA
author_sort LAZEA RUXANDRA
collection DOAJ
description The present article delves into how nowadays advancements in artificial intelligence can shape consumer behavior. Due to the novelty degree of this research topic, we choose a theoretical approach by conducting a literature review of relevant studies. We identified the main advantages and disadvantages that artificial intelligence triggers for companies and consumers, which appeared after the emergence of this cutting-edge technology. We also addressed in detail the crucial possibility for companies of personalizing shopping experiences and catering to consumers’ needs with the help of AI tools integrated into next-level search platforms, which can learn clients’ preferences and recommened products/services with a high accuracy degree.
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institution Kabale University
issn 1844-7007
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publisher Academica Brâncuşi
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series Analele Universităţii Constantin Brâncuşi din Târgu Jiu : Seria Economie
spelling doaj-art-a9d1f43a71064ea8bcf872310e1490a12025-01-03T15:41:23ZengAcademica BrâncuşiAnalele Universităţii Constantin Brâncuşi din Târgu Jiu : Seria Economie1844-70072344-36852024-12-01261221265CONSUMER BEHAVIOR AND ARTIFICIAL INTELLIGENCE: THE ROAD TO PERSONALIZED SHOPPING EXPERIENCESLAZEA RUXANDRA 0NICHITA ANCA 1LECTURER, “1 DECEMBRIE 1918” UNIVERSITY OF ALBA IULIA, FACULTY OF ECONOMICS, ROMANIALECTURER, “1 DECEMBRIE 1918” UNIVERSITY OF ALBA IULIA, FACULTY OF ECONOMICS, ROMANIA The present article delves into how nowadays advancements in artificial intelligence can shape consumer behavior. Due to the novelty degree of this research topic, we choose a theoretical approach by conducting a literature review of relevant studies. We identified the main advantages and disadvantages that artificial intelligence triggers for companies and consumers, which appeared after the emergence of this cutting-edge technology. We also addressed in detail the crucial possibility for companies of personalizing shopping experiences and catering to consumers’ needs with the help of AI tools integrated into next-level search platforms, which can learn clients’ preferences and recommened products/services with a high accuracy degree. https://www.utgjiu.ro/revista/ec/pdf/2024-06,%20Volumul%20II/14_Lazea.pdfconsumer behaviorartificial intelligencepersonalized shoppinghyper-personalizationcustomer loyaltydata privacy
spellingShingle LAZEA RUXANDRA
NICHITA ANCA
CONSUMER BEHAVIOR AND ARTIFICIAL INTELLIGENCE: THE ROAD TO PERSONALIZED SHOPPING EXPERIENCES
Analele Universităţii Constantin Brâncuşi din Târgu Jiu : Seria Economie
consumer behavior
artificial intelligence
personalized shopping
hyper-personalization
customer loyalty
data privacy
title CONSUMER BEHAVIOR AND ARTIFICIAL INTELLIGENCE: THE ROAD TO PERSONALIZED SHOPPING EXPERIENCES
title_full CONSUMER BEHAVIOR AND ARTIFICIAL INTELLIGENCE: THE ROAD TO PERSONALIZED SHOPPING EXPERIENCES
title_fullStr CONSUMER BEHAVIOR AND ARTIFICIAL INTELLIGENCE: THE ROAD TO PERSONALIZED SHOPPING EXPERIENCES
title_full_unstemmed CONSUMER BEHAVIOR AND ARTIFICIAL INTELLIGENCE: THE ROAD TO PERSONALIZED SHOPPING EXPERIENCES
title_short CONSUMER BEHAVIOR AND ARTIFICIAL INTELLIGENCE: THE ROAD TO PERSONALIZED SHOPPING EXPERIENCES
title_sort consumer behavior and artificial intelligence the road to personalized shopping experiences
topic consumer behavior
artificial intelligence
personalized shopping
hyper-personalization
customer loyalty
data privacy
url https://www.utgjiu.ro/revista/ec/pdf/2024-06,%20Volumul%20II/14_Lazea.pdf
work_keys_str_mv AT lazearuxandra consumerbehaviorandartificialintelligencetheroadtopersonalizedshoppingexperiences
AT nichitaanca consumerbehaviorandartificialintelligencetheroadtopersonalizedshoppingexperiences