Influence of platform satisfaction on the willingness to use a new platform

Abstract This study focuses on the newly created online shopping platform for cosmetics and skincare, and based on the perceived value theory and rational behavior theory. It constructs a mechanism model between platform satisfaction, customer perceived value, and personal subjective willingness. It...

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Bibliographic Details
Main Authors: Peng Xiao, Yujie Sun, Yifei Chen, Xinran Wang
Format: Article
Language:English
Published: Nature Portfolio 2024-11-01
Series:Scientific Reports
Subjects:
Online Access:https://doi.org/10.1038/s41598-024-79085-9
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