Identification and coping strategies of nursing disputes in the Emergency Department (急诊科护理纠纷识别及应对策略)

The risk of medical disputes is relatively high in the Emergency Department. Issues of nurse-patient communication, triage, nursing records, quality of care are influencing factors of nursing risk. Identification of high-risk patients, high-risk nurses, high-risk working periods and optimizing the h...

Full description

Saved in:
Bibliographic Details
Main Authors: WANG Jing (王晶), LI Shuyue (李淑悦), YANG Yuwei (杨雨薇), CAO Wenjie (曹文杰), LI Han (李涵), QIAO Xinli (乔新立), REN Yaxing (任亚星)
Format: Article
Language:zho
Published: Journal of International Translational Medicine Limited 2023-03-01
Series:中西医结合护理
Subjects:
Online Access:http://www.zxyjhhl.hk/thesisDetails#10.55111/j.issn2709-1961.202212043
Tags: Add Tag
No Tags, Be the first to tag this record!
_version_ 1841563461499224064
author WANG Jing (王晶)
LI Shuyue (李淑悦)
YANG Yuwei (杨雨薇)
CAO Wenjie (曹文杰)
LI Han (李涵)
QIAO Xinli (乔新立)
REN Yaxing (任亚星)
author_facet WANG Jing (王晶)
LI Shuyue (李淑悦)
YANG Yuwei (杨雨薇)
CAO Wenjie (曹文杰)
LI Han (李涵)
QIAO Xinli (乔新立)
REN Yaxing (任亚星)
author_sort WANG Jing (王晶)
collection DOAJ
description The risk of medical disputes is relatively high in the Emergency Department. Issues of nurse-patient communication, triage, nursing records, quality of care are influencing factors of nursing risk. Identification of high-risk patients, high-risk nurses, high-risk working periods and optimizing the hospital visiting constitute the precondition of reducing risk in emergency care. By implementing risk management, improving nursing level and social positive interaction, the incidence of nursing risk events can be reduced and the safety of patients, medical staff and family members can be ensured. (急诊科是医疗纠纷的高风险科室。护患沟通、分诊、护理记录、护理质量是引发护理风险的相关因素, 准确识别高危患者、高危护士、高危时段, 优化就诊环节是降低急诊护理风险的前提。通过实施纠纷风险管理、提高护理水平、社会良性互动, 有助于降低护理风险事件的发生率, 保证患者及医护等人员的安全。)
format Article
id doaj-art-a3a4bcdb2b4d41d3a1540e1b196665da
institution Kabale University
issn 2709-1961
language zho
publishDate 2023-03-01
publisher Journal of International Translational Medicine Limited
record_format Article
series 中西医结合护理
spelling doaj-art-a3a4bcdb2b4d41d3a1540e1b196665da2025-01-02T23:47:38ZzhoJournal of International Translational Medicine Limited中西医结合护理2709-19612023-03-0193758010.55111/j.issn2709-1961.202212043T202212043Identification and coping strategies of nursing disputes in the Emergency Department (急诊科护理纠纷识别及应对策略)WANG Jing (王晶)0LI Shuyue (李淑悦)1YANG Yuwei (杨雨薇)2CAO Wenjie (曹文杰)3LI Han (李涵)4QIAO Xinli (乔新立)5REN Yaxing (任亚星)6Department of Emergency, Dongfang Hospital Beijing University of Chinese Medicine, Beijing, 100078 (北京中医药大学东方医院 急诊科, 北京, 100078)Department of Emergency, Dongfang Hospital Beijing University of Chinese Medicine, Beijing, 100078 (北京中医药大学东方医院 急诊科, 北京, 100078)Department of Emergency, Dongfang Hospital Beijing University of Chinese Medicine, Beijing, 100078 (北京中医药大学东方医院 急诊科, 北京, 100078)Department of Emergency, Dongfang Hospital Beijing University of Chinese Medicine, Beijing, 100078 (北京中医药大学东方医院 急诊科, 北京, 100078)Department of Emergency, Dongfang Hospital Beijing University of Chinese Medicine, Beijing, 100078 (北京中医药大学东方医院 急诊科, 北京, 100078)Department of Emergency, Dongfang Hospital Beijing University of Chinese Medicine, Beijing, 100078 (北京中医药大学东方医院 急诊科, 北京, 100078)Department of Emergency, Dongfang Hospital Beijing University of Chinese Medicine, Beijing, 100078 (北京中医药大学东方医院 急诊科, 北京, 100078)The risk of medical disputes is relatively high in the Emergency Department. Issues of nurse-patient communication, triage, nursing records, quality of care are influencing factors of nursing risk. Identification of high-risk patients, high-risk nurses, high-risk working periods and optimizing the hospital visiting constitute the precondition of reducing risk in emergency care. By implementing risk management, improving nursing level and social positive interaction, the incidence of nursing risk events can be reduced and the safety of patients, medical staff and family members can be ensured. (急诊科是医疗纠纷的高风险科室。护患沟通、分诊、护理记录、护理质量是引发护理风险的相关因素, 准确识别高危患者、高危护士、高危时段, 优化就诊环节是降低急诊护理风险的前提。通过实施纠纷风险管理、提高护理水平、社会良性互动, 有助于降低护理风险事件的发生率, 保证患者及医护等人员的安全。)http://www.zxyjhhl.hk/thesisDetails#10.55111/j.issn2709-1961.202212043emergencynursing disputerisk managementtriagehealth educationquality of nursing急诊护理纠纷风险管理分诊健康宣教护理质量
spellingShingle WANG Jing (王晶)
LI Shuyue (李淑悦)
YANG Yuwei (杨雨薇)
CAO Wenjie (曹文杰)
LI Han (李涵)
QIAO Xinli (乔新立)
REN Yaxing (任亚星)
Identification and coping strategies of nursing disputes in the Emergency Department (急诊科护理纠纷识别及应对策略)
中西医结合护理
emergency
nursing dispute
risk management
triage
health education
quality of nursing
急诊
护理纠纷
风险管理
分诊
健康宣教
护理质量
title Identification and coping strategies of nursing disputes in the Emergency Department (急诊科护理纠纷识别及应对策略)
title_full Identification and coping strategies of nursing disputes in the Emergency Department (急诊科护理纠纷识别及应对策略)
title_fullStr Identification and coping strategies of nursing disputes in the Emergency Department (急诊科护理纠纷识别及应对策略)
title_full_unstemmed Identification and coping strategies of nursing disputes in the Emergency Department (急诊科护理纠纷识别及应对策略)
title_short Identification and coping strategies of nursing disputes in the Emergency Department (急诊科护理纠纷识别及应对策略)
title_sort identification and coping strategies of nursing disputes in the emergency department 急诊科护理纠纷识别及应对策略
topic emergency
nursing dispute
risk management
triage
health education
quality of nursing
急诊
护理纠纷
风险管理
分诊
健康宣教
护理质量
url http://www.zxyjhhl.hk/thesisDetails#10.55111/j.issn2709-1961.202212043
work_keys_str_mv AT wangjingwángjīng identificationandcopingstrategiesofnursingdisputesintheemergencydepartmentjízhěnkēhùlǐjiūfēnshíbiéjíyīngduìcèlüè
AT lishuyuelǐshūyuè identificationandcopingstrategiesofnursingdisputesintheemergencydepartmentjízhěnkēhùlǐjiūfēnshíbiéjíyīngduìcèlüè
AT yangyuweiyángyǔwēi identificationandcopingstrategiesofnursingdisputesintheemergencydepartmentjízhěnkēhùlǐjiūfēnshíbiéjíyīngduìcèlüè
AT caowenjiecáowénjié identificationandcopingstrategiesofnursingdisputesintheemergencydepartmentjízhěnkēhùlǐjiūfēnshíbiéjíyīngduìcèlüè
AT lihanlǐhán identificationandcopingstrategiesofnursingdisputesintheemergencydepartmentjízhěnkēhùlǐjiūfēnshíbiéjíyīngduìcèlüè
AT qiaoxinliqiáoxīnlì identificationandcopingstrategiesofnursingdisputesintheemergencydepartmentjízhěnkēhùlǐjiūfēnshíbiéjíyīngduìcèlüè
AT renyaxingrènyàxīng identificationandcopingstrategiesofnursingdisputesintheemergencydepartmentjízhěnkēhùlǐjiūfēnshíbiéjíyīngduìcèlüè