A New Self-Assessment “TQM Hybrid MCDM Fuzzy Model” For Enhancing the KPIs in Mega Universities
The key performance indicators (KPIs) are an effective part of benchmarking for measuring the performance of universities aiming to raise the university quality services level. The problem is that there is no general standard analytical evaluation model for assessing KPIs criteria in higher educatio...
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| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
| Published: |
Wiley
2022-01-01
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| Series: | Applied Computational Intelligence and Soft Computing |
| Online Access: | http://dx.doi.org/10.1155/2022/4540875 |
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