Enhancing service delivery via Work-Integrated Learning (WIL) at uMzimkhulu Local Municipality, South Africa

Enhancing service delivery via Work-Integrated Learning (WIL) at uMzimkhulu Local Municipality, South Africa

Municipalities in South Africa face numerous challenges that hinder efficient service delivery. One of these challenges is the lack of implementation of required services, leading to citizen dissatisfaction and protest actions. This study aims to investigate methods for improving service delivery in...

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Bibliographic Details
Main Authors: Sikhona Cornelius Nkosi, Linah Mahlahla, Kunle Oparinde
Format: Article
Language:English
Published: ERRCD Forum 2024-07-01
Series:Interdisciplinary Journal of Rural and Community Studies
Subjects:
public institutions
public administration
service delivery
work-integrated learning
local municipality
Online Access:https://pubs.ufs.ac.za/index.php/ijrcs/article/view/1193
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