Application on text classification of telecom user complaints based on GRW and FastText model
With the widespread application of neural network, the application of neural network to natural language processing text classification problems has become an effective solution.The customer service center of telecom operator collected user complaint information from multiple channels.In order to au...
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Main Authors: | Jin ZHAO, Xiaojun YANG |
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Format: | Article |
Language: | zho |
Published: |
Beijing Xintong Media Co., Ltd
2021-06-01
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Series: | Dianxin kexue |
Subjects: | |
Online Access: | http://www.telecomsci.com/zh/article/doi/10.11959/j.issn.1000-0801.2021125/ |
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