Application on text classification of telecom user complaints based on GRW and FastText model

With the widespread application of neural network, the application of neural network to natural language processing text classification problems has become an effective solution.The customer service center of telecom operator collected user complaint information from multiple channels.In order to au...

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Bibliographic Details
Main Authors: Jin ZHAO, Xiaojun YANG
Format: Article
Language:zho
Published: Beijing Xintong Media Co., Ltd 2021-06-01
Series:Dianxin kexue
Subjects:
Online Access:http://www.telecomsci.com/zh/article/doi/10.11959/j.issn.1000-0801.2021125/
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