Mapping service capabilities using ISM and fuzzy DEMATEL

Abstract In the present competitive landscape, small enterprises (SEs) must consistently strive to enhance and sustain their position by utilizing suitable capabilities. Recognizing such advancements is mostly linked to service capabilities and resources. Nonetheless, there is a lack of research foc...

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Bibliographic Details
Main Authors: Tingting Li, Dan Lv, Davod Khosroanjom
Format: Article
Language:English
Published: Nature Portfolio 2025-07-01
Series:Scientific Reports
Subjects:
Online Access:https://doi.org/10.1038/s41598-025-07749-1
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