The Influence of Product Quality and Electronic Word of Mouth on Customer Loyalty in Skincare Products at Sociolla Cirebon

The skincare industry is undergoing a swift transformation, driven by advancements in active ingredients and technology, resulting in fierce competition as new brands emerge. In this digital landscape, product quality and Electronic Word of Mouth (e-WOM) serve as pivotal forces in cultivating custom...

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Bibliographic Details
Main Authors: Ristalia Indy, Pebi Yanti Nobu Aq, Yusuf Yusuf, Rahmadi Rahmadi
Format: Article
Language:English
Published: Research Collaboration Community (RCC) 2025-06-01
Series:International Journal of Business, Economics, and Social Development
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Online Access:https://journal.rescollacomm.com/index.php/ijbesd/article/view/908
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