Customer Satisfaction in Islamic Banking: Analyzing the Key Drivers in Indonesia
This study investigates the factors influencing customer satisfaction in Indonesian Islamic banks, specifically focusing on Bank Syariah Indonesia (BSI). Employing a quantitative method with multiple regression linier and purposive sampling technique, the study gathered data from 100 respondents who...
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| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
UIN Maulana Malik Ibrahim Malang
2024-12-01
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| Series: | Maliki Islamic Economics Journal |
| Online Access: | https://ejournal.uin-malang.ac.id/index.php/m-iecjournal/article/view/28815 |
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