UX-MAPPER: An automated approach to analyze app store reviews with a focus on UX
The mobile app market has increased substantially in the past decades, and the myriad options in the app stores have made users less tolerant of low-quality apps. In this competitive scenario, User eXperience (UX) has emerged as an essential factor in standing out from competitors. By understanding...
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Main Authors: | Walter T. Nakamura, Edson C. C. de Oliveira, Elaine H. T. de Oliveira, Tayana Conte |
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Format: | Article |
Language: | English |
Published: |
Brazilian Computer Society
2025-01-01
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Series: | Journal on Interactive Systems |
Subjects: | |
Online Access: | https://journals-sol.sbc.org.br/index.php/jis/article/view/4099 |
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