The Relationship between the Reorganization of Higher Education Institutions' Operations in Poland During the COVID-19 Pandemic and Student Loyalty

The aim of the study was to determine the nature of the relationship between the reorganization of higher education institutions in Poland, including the quality of online class delivery during the COVID-19 pandemic, and student loyalty - using the Net Promoter Score (NPS). Given the sudden transiti...

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Bibliographic Details
Main Authors: Sojkin Bogdan, Bartkowiak Paweł, Michalak Szymon
Format: Article
Language:English
Published: Sciendo 2024-12-01
Series:Marketing of Scientific and Research Organizations
Subjects:
Online Access:https://doi.org/10.2478/minib-2024-0022
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