ISO 9001 Performance: A Holistic and Mixed-Method Analysis
Purpose – The aim of this paper is to analyse the impact of the ISO 9001 Standard on organizational performance from a holistic theoretical perspective, using a mixedmethod analysis. More specifically, the qualitative study considers the impact of the adoption of ISO 9001 on the general performance...
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| Main Authors: | Alcina A. de SENA PORTUGAL DIAS, Iñaki Heras SAIZARBITORIA |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
Editura ASE
2016-05-01
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| Series: | Revista de Management Comparat International |
| Subjects: | |
| Online Access: | https://www.rmci.ase.ro/no17vol2/06.pdf |
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