Reimagining hospital management: the balanced scorecard as a catalyst for employee retention and organizational excellence

Employee turnover in healthcare institutions is a critical issue affecting both quality of care and organizational costs. This study examines the potential impact of the Balanced Scorecard (BSC) as a communication tool on employee turnover rates in a Japanese hospital setting. A case study of Bethle...

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Bibliographic Details
Main Authors: Feng Guo, Ying Sophie Huang, Moeki Nemoto
Format: Article
Language:English
Published: Frontiers Media S.A. 2024-12-01
Series:Frontiers in Public Health
Subjects:
Online Access:https://www.frontiersin.org/articles/10.3389/fpubh.2024.1485683/full
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