Diagnostic ergonomique résultant de la présence de risques psychosociaux contribuant aux troubles musculo-squelettiques : le cas des centres d’appels d’urgence 9-1-1
Few ergonomic research interventions have as yet been published regarding the association between psychosocial risks and musculoskeletal disorders (MSDs). This paper begins with an overview of the intervention methods in this field, and then presents the choice of a diagnostic model used to conduct...
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| Format: | Article |
| Language: | English |
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Institut de Recherche Robert-Sauvé en Santé et en Sécurité du Travail (IRSST)
2013-08-01
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| Series: | Perspectives Interdisciplinaires sur le Travail et la Santé |
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| Online Access: | https://journals.openedition.org/pistes/3385 |
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| _version_ | 1841551587344908288 |
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| author | Georges Toulouse Louise St-Arnaud Denis Duhalde Julie Lévesque Alain Delisle Alain-Steve Comtois |
| author_facet | Georges Toulouse Louise St-Arnaud Denis Duhalde Julie Lévesque Alain Delisle Alain-Steve Comtois |
| author_sort | Georges Toulouse |
| collection | DOAJ |
| description | Few ergonomic research interventions have as yet been published regarding the association between psychosocial risks and musculoskeletal disorders (MSDs). This paper begins with an overview of the intervention methods in this field, and then presents the choice of a diagnostic model used to conduct interventions in 911 emergency call centers. This model is based on an analysis of mental and emotional loads. Their relation with the MSDs and stress are examined by administering perception scales, an EMG of the trapezius muscle, and the loss of cardiac rhythm variability. A self-analysis interview was conducted to document high-load situations related to the organizational context. The results allowed us to outline the interest and limitations of this diagnostic approach. |
| format | Article |
| id | doaj-art-627b2d5c71764596bed4d519a183eac5 |
| institution | Kabale University |
| issn | 1481-9384 |
| language | English |
| publishDate | 2013-08-01 |
| publisher | Institut de Recherche Robert-Sauvé en Santé et en Sécurité du Travail (IRSST) |
| record_format | Article |
| series | Perspectives Interdisciplinaires sur le Travail et la Santé |
| spelling | doaj-art-627b2d5c71764596bed4d519a183eac52025-01-09T16:01:13ZengInstitut de Recherche Robert-Sauvé en Santé et en Sécurité du Travail (IRSST)Perspectives Interdisciplinaires sur le Travail et la Santé1481-93842013-08-0115210.4000/pistes.3385Diagnostic ergonomique résultant de la présence de risques psychosociaux contribuant aux troubles musculo-squelettiques : le cas des centres d’appels d’urgence 9-1-1Georges ToulouseLouise St-ArnaudDenis DuhaldeJulie LévesqueAlain DelisleAlain-Steve ComtoisFew ergonomic research interventions have as yet been published regarding the association between psychosocial risks and musculoskeletal disorders (MSDs). This paper begins with an overview of the intervention methods in this field, and then presents the choice of a diagnostic model used to conduct interventions in 911 emergency call centers. This model is based on an analysis of mental and emotional loads. Their relation with the MSDs and stress are examined by administering perception scales, an EMG of the trapezius muscle, and the loss of cardiac rhythm variability. A self-analysis interview was conducted to document high-load situations related to the organizational context. The results allowed us to outline the interest and limitations of this diagnostic approach.https://journals.openedition.org/pistes/3385ergonomicsmusculoskeletal disorderspsychosocial risksemotionsmental load |
| spellingShingle | Georges Toulouse Louise St-Arnaud Denis Duhalde Julie Lévesque Alain Delisle Alain-Steve Comtois Diagnostic ergonomique résultant de la présence de risques psychosociaux contribuant aux troubles musculo-squelettiques : le cas des centres d’appels d’urgence 9-1-1 Perspectives Interdisciplinaires sur le Travail et la Santé ergonomics musculoskeletal disorders psychosocial risks emotions mental load |
| title | Diagnostic ergonomique résultant de la présence de risques psychosociaux contribuant aux troubles musculo-squelettiques : le cas des centres d’appels d’urgence 9-1-1 |
| title_full | Diagnostic ergonomique résultant de la présence de risques psychosociaux contribuant aux troubles musculo-squelettiques : le cas des centres d’appels d’urgence 9-1-1 |
| title_fullStr | Diagnostic ergonomique résultant de la présence de risques psychosociaux contribuant aux troubles musculo-squelettiques : le cas des centres d’appels d’urgence 9-1-1 |
| title_full_unstemmed | Diagnostic ergonomique résultant de la présence de risques psychosociaux contribuant aux troubles musculo-squelettiques : le cas des centres d’appels d’urgence 9-1-1 |
| title_short | Diagnostic ergonomique résultant de la présence de risques psychosociaux contribuant aux troubles musculo-squelettiques : le cas des centres d’appels d’urgence 9-1-1 |
| title_sort | diagnostic ergonomique resultant de la presence de risques psychosociaux contribuant aux troubles musculo squelettiques le cas des centres d appels d urgence 9 1 1 |
| topic | ergonomics musculoskeletal disorders psychosocial risks emotions mental load |
| url | https://journals.openedition.org/pistes/3385 |
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