CRISIS MANAGEMENT OF HUNGARIAN TOURIST ATTRACTIONS BEFORE AND DURING THE CORONAVIRUS CRISIS
The aim of the study is to examine how the crisis management of tourist attraction sites evolved before and during the coronavirus epidemic. Eighty-seven in-depth interviews were conducted with managers responsible for crisis management of attraction sites, examining the stages of preparation and re...
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| Format: | Article |
| Language: | English |
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University of Banja Luka, Faculty of Economics
2024-12-01
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| Series: | Acta Economica |
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| Online Access: | https://www.ae.ef.unibl.org/index.php/ae/article/view/501 |
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| _version_ | 1841547966002757632 |
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| author | Krisztina Keller Nikoletta Kaszás Szabolcs Mátyás |
| author_facet | Krisztina Keller Nikoletta Kaszás Szabolcs Mátyás |
| author_sort | Krisztina Keller |
| collection | DOAJ |
| description | The aim of the study is to examine how the crisis management of tourist attraction sites evolved before and during the coronavirus epidemic. Eighty-seven in-depth interviews were conducted with managers responsible for crisis management of attraction sites, examining the stages of preparation and response regarding the perception of the crisis, setting up a crisis plan and crisis team, defining priorities and measures during the coronavirus pandemic, and the lessons learned. Results have demonstrated that most had neither a crisis management plan nor experience gained from previous crises. Most of the enterprises set up a business management team consisting of managers, which then defined the retention of the workforce as a primary priority, while the steps that were taken mainly related to working from home and the use of public wage subsidies, as well as a rethinking of communication.
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| format | Article |
| id | doaj-art-4ab96be3fdee43558be9c7bc94f45ff9 |
| institution | Kabale University |
| issn | 1512-858X 2232-738X |
| language | English |
| publishDate | 2024-12-01 |
| publisher | University of Banja Luka, Faculty of Economics |
| record_format | Article |
| series | Acta Economica |
| spelling | doaj-art-4ab96be3fdee43558be9c7bc94f45ff92025-01-10T14:15:03ZengUniversity of Banja Luka, Faculty of EconomicsActa Economica1512-858X2232-738X2024-12-01224110.7251/ACE2441009KCRISIS MANAGEMENT OF HUNGARIAN TOURIST ATTRACTIONS BEFORE AND DURING THE CORONAVIRUS CRISISKrisztina Keller0https://orcid.org/0000-0002-4408-7940Nikoletta Kaszás1https://orcid.org/0000-0001-5147-2022Szabolcs Mátyás2https://orcid.org/0000-0001-9529-7596Institute of Sustainable Development, Corvinus University of Budapest, Budapest, HungaryUniversity Center for Circular Economy, University of Pannonia, Nagykanizsa, HungaryFaculty of Law Enforcement, Ludovika University of Public Service, Budapest, HungaryThe aim of the study is to examine how the crisis management of tourist attraction sites evolved before and during the coronavirus epidemic. Eighty-seven in-depth interviews were conducted with managers responsible for crisis management of attraction sites, examining the stages of preparation and response regarding the perception of the crisis, setting up a crisis plan and crisis team, defining priorities and measures during the coronavirus pandemic, and the lessons learned. Results have demonstrated that most had neither a crisis management plan nor experience gained from previous crises. Most of the enterprises set up a business management team consisting of managers, which then defined the retention of the workforce as a primary priority, while the steps that were taken mainly related to working from home and the use of public wage subsidies, as well as a rethinking of communication. https://www.ae.ef.unibl.org/index.php/ae/article/view/501tourismattraction sitesCOVID-19crisis managementrisk perception |
| spellingShingle | Krisztina Keller Nikoletta Kaszás Szabolcs Mátyás CRISIS MANAGEMENT OF HUNGARIAN TOURIST ATTRACTIONS BEFORE AND DURING THE CORONAVIRUS CRISIS Acta Economica tourism attraction sites COVID-19 crisis management risk perception |
| title | CRISIS MANAGEMENT OF HUNGARIAN TOURIST ATTRACTIONS BEFORE AND DURING THE CORONAVIRUS CRISIS |
| title_full | CRISIS MANAGEMENT OF HUNGARIAN TOURIST ATTRACTIONS BEFORE AND DURING THE CORONAVIRUS CRISIS |
| title_fullStr | CRISIS MANAGEMENT OF HUNGARIAN TOURIST ATTRACTIONS BEFORE AND DURING THE CORONAVIRUS CRISIS |
| title_full_unstemmed | CRISIS MANAGEMENT OF HUNGARIAN TOURIST ATTRACTIONS BEFORE AND DURING THE CORONAVIRUS CRISIS |
| title_short | CRISIS MANAGEMENT OF HUNGARIAN TOURIST ATTRACTIONS BEFORE AND DURING THE CORONAVIRUS CRISIS |
| title_sort | crisis management of hungarian tourist attractions before and during the coronavirus crisis |
| topic | tourism attraction sites COVID-19 crisis management risk perception |
| url | https://www.ae.ef.unibl.org/index.php/ae/article/view/501 |
| work_keys_str_mv | AT krisztinakeller crisismanagementofhungariantouristattractionsbeforeandduringthecoronaviruscrisis AT nikolettakaszas crisismanagementofhungariantouristattractionsbeforeandduringthecoronaviruscrisis AT szabolcsmatyas crisismanagementofhungariantouristattractionsbeforeandduringthecoronaviruscrisis |