Impact of Artificial Intelligence on Customer Relationship Management: a Bibliometric Analysis
In modern conditions, the strategic task of logistics management of companies is to form an appropriate customer relationship management system that is able to quickly respond to crisis situations, risks, threats, transformation of the business environment, as well as flexibly adapt to unstable dema...
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| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
| Published: |
Anhalt University of Applied Sciences
2025-04-01
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| Series: | Proceedings of the International Conference on Applied Innovations in IT |
| Subjects: | |
| Online Access: | https://icaiit.org/paper.php?paper=13th_ICAIIT_1/5_5 |
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