The association of appointment type in healthcare with patient reported experience measures: a population-based survey study

Abstract Background Poor access to healthcare and long waiting times are severe challenges in many countries and therefore countries have increasingly adopted teleconsultations such as video, messaging, and phone calls. Patient-reported experience measures (PREMs) assess the quality of care based on...

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Bibliographic Details
Main Authors: Tarja Heponiemi, Emma Kainiemi, Lotta Virtanen, Tuulikki Vehko, Anna-Mari Aalto
Format: Article
Language:English
Published: BMC 2025-05-01
Series:BMC Health Services Research
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Online Access:https://doi.org/10.1186/s12913-025-12869-5
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