Using topological data analysis and machine learning to predict customer churn
Abstract Customer churn is a common problem faced by many industries, including telecommunication industries. This has resulted in the development of advanced techniques for the prediction and prevention of customer churn. The availability of stored customer data in the form of big data, together wi...
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Main Authors: | , , |
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Format: | Article |
Language: | English |
Published: |
SpringerOpen
2024-11-01
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Series: | Journal of Big Data |
Subjects: | |
Online Access: | https://doi.org/10.1186/s40537-024-01020-6 |
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