The role of digital marketing and electronic word of mouth in restoring interest and visiting decisions to mangrove ecotourism Kampung Blekok, Situbondo in the new normal era

Introduction: The presence of ecotourism is more oriented toward environmental conservation, utilization of natural resources, cultural preservation, and economic benefits. However, post-COVID-19 pandemic tourist visits to the Kampung Blekok mangrove ecotourism have not recovered, and the condition...

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Main Authors: Zainal Abidin, Mochammad Fattah, Mentari Puspa Wardani, Hani Isniawati
Format: Article
Language:English
Published: Faculty of Agriculture, University of Yudharta Pasuruan 2024-07-01
Series:AGROMIX
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Online Access:https://jurnal.yudharta.ac.id/v2/index.php/AGROMIX/article/view/4491
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author Zainal Abidin
Mochammad Fattah
Mentari Puspa Wardani
Hani Isniawati
author_facet Zainal Abidin
Mochammad Fattah
Mentari Puspa Wardani
Hani Isniawati
author_sort Zainal Abidin
collection DOAJ
description Introduction: The presence of ecotourism is more oriented toward environmental conservation, utilization of natural resources, cultural preservation, and economic benefits. However, post-COVID-19 pandemic tourist visits to the Kampung Blekok mangrove ecotourism have not recovered, and the condition of the ecotourism is not maintained and is damaged. This research aims to analyze the influence of digital marketing, electronic word of mouth, and interest in visiting on the decision to visit the Kampung Blekok mangrove ecotourism. Methods: Data collection on ecotourism behavior was obtained from 172 respondents using a questionnaire. The data analysis technique used was Structural Equation Modeling Partial Least Squares (SEM-PLS) with WarpPLS version 8.0. Results: The results of the research analysis show that digital marketing and eWOM produce a positive and significant influence on visit intention and decision. The mediating role of visiting interest in the relationship between digital marketing and eWOM on visiting decisions is partial. Mangrove ecotourism managers in Kampung Blekok can optimize digital marketing and eWOM strategies, and adapt to current tourism situations and trends. Conclusion: Digital marketing and eWOM are important in shaping visit interest and determining tourist decisions. Changes in tourist behavior using digital media can be a tool for progressing the ecotourism business by increasing tourists' visiting decisions.
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publishDate 2024-07-01
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spelling doaj-art-429c5f05d5534f18b40c4b1d1d1d4cb72024-12-30T11:31:22ZengFaculty of Agriculture, University of Yudharta PasuruanAGROMIX2085-241X2599-30032024-07-0115210.35891/agx.v15i2.4491The role of digital marketing and electronic word of mouth in restoring interest and visiting decisions to mangrove ecotourism Kampung Blekok, Situbondo in the new normal eraZainal Abidin0Mochammad Fattah1Mentari Puspa Wardani2Hani Isniawati3Department of Fisheries Agribusiness, Faculty of Fisheries and Marine Science, Universitas Brawijaya, Jl. Veteran, Malang, Indonesia Department of Fisheries Agribusiness, Faculty of Fisheries and Marine Science, Universitas Brawijaya, Jl. Veteran, Malang, IndonesiaDepartment of Fisheries Socio-economics, Faculty of Fisheries and Marine Science, Universitas Brawijaya, Jl. Pringgodani, Mrican, Kediri, IndonesiaDepartment of Fisheries Agribusiness, Faculty of Fisheries and Marine Science, Universitas Brawijaya, Jl. Veteran, Malang, Indonesia Introduction: The presence of ecotourism is more oriented toward environmental conservation, utilization of natural resources, cultural preservation, and economic benefits. However, post-COVID-19 pandemic tourist visits to the Kampung Blekok mangrove ecotourism have not recovered, and the condition of the ecotourism is not maintained and is damaged. This research aims to analyze the influence of digital marketing, electronic word of mouth, and interest in visiting on the decision to visit the Kampung Blekok mangrove ecotourism. Methods: Data collection on ecotourism behavior was obtained from 172 respondents using a questionnaire. The data analysis technique used was Structural Equation Modeling Partial Least Squares (SEM-PLS) with WarpPLS version 8.0. Results: The results of the research analysis show that digital marketing and eWOM produce a positive and significant influence on visit intention and decision. The mediating role of visiting interest in the relationship between digital marketing and eWOM on visiting decisions is partial. Mangrove ecotourism managers in Kampung Blekok can optimize digital marketing and eWOM strategies, and adapt to current tourism situations and trends. Conclusion: Digital marketing and eWOM are important in shaping visit interest and determining tourist decisions. Changes in tourist behavior using digital media can be a tool for progressing the ecotourism business by increasing tourists' visiting decisions. https://jurnal.yudharta.ac.id/v2/index.php/AGROMIX/article/view/4491digital marketingeWOMvisit intentionvisit decisionmangrove ecotourism
spellingShingle Zainal Abidin
Mochammad Fattah
Mentari Puspa Wardani
Hani Isniawati
The role of digital marketing and electronic word of mouth in restoring interest and visiting decisions to mangrove ecotourism Kampung Blekok, Situbondo in the new normal era
AGROMIX
digital marketing
eWOM
visit intention
visit decision
mangrove ecotourism
title The role of digital marketing and electronic word of mouth in restoring interest and visiting decisions to mangrove ecotourism Kampung Blekok, Situbondo in the new normal era
title_full The role of digital marketing and electronic word of mouth in restoring interest and visiting decisions to mangrove ecotourism Kampung Blekok, Situbondo in the new normal era
title_fullStr The role of digital marketing and electronic word of mouth in restoring interest and visiting decisions to mangrove ecotourism Kampung Blekok, Situbondo in the new normal era
title_full_unstemmed The role of digital marketing and electronic word of mouth in restoring interest and visiting decisions to mangrove ecotourism Kampung Blekok, Situbondo in the new normal era
title_short The role of digital marketing and electronic word of mouth in restoring interest and visiting decisions to mangrove ecotourism Kampung Blekok, Situbondo in the new normal era
title_sort role of digital marketing and electronic word of mouth in restoring interest and visiting decisions to mangrove ecotourism kampung blekok situbondo in the new normal era
topic digital marketing
eWOM
visit intention
visit decision
mangrove ecotourism
url https://jurnal.yudharta.ac.id/v2/index.php/AGROMIX/article/view/4491
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