Digital Transformation in Aftersales and Warranty Management: A Review of Advanced Technologies in I4.0

Digital Transformation in Aftersales and Warranty Management: A Review of Advanced Technologies in I4.0

This research examines how Industry 4.0 technologies such as artificial intelligence (AI), the Internet of Things (IoT), and digital twins (DT) are used in the digital transformation process of warranty management. This research focuses on converting traditional warranty management practices from re...

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Bibliographic Details
Main Authors: Vicente González-Prida, Carlos Parra Márquez, Pablo Viveros Gunckel, Fredy Kristjanpoller Rodríguez, Adolfo Crespo Márquez
Format: Article
Language:English
Published: MDPI AG 2025-04-01
Series:Algorithms
Subjects:
aftersales
artificial intelligence
digital twins
Industry 4.0
Internet of Things
predictive maintenance
Online Access:https://www.mdpi.com/1999-4893/18/4/231
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