The domain of omnichannel in marketing: approaches and scopes of research

The emergence of omnichannel is regarded as a direct consequence of digitalization. The first studies of omnichannel occurred in the retail sector, but today there is an increasing interest in omnichannel in other services, such as tourism, the hospitality industry, healthcare, and banking. At the s...

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Bibliographic Details
Main Author: I.V.
Format: Article
Language:English
Published: Zhytomyr Polytechnic State University 2023-09-01
Series:Економіка, управління та адміністрування
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Online Access:http://ema.ztu.edu.ua/article/view/287836
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