Identifying the Fields and Mechanisms of Value Co-creation in Foreign Language Institutions Using Fuzzy DEMATEL Ranking Approach (Case Study: Tehran, Iran)

Objective: The emerging concept of value co-creation marketing as a new paradigm; is a shift from an organization-based perspective to a more moderate perspective upon interactions among the organization, customers, and value co-creation experience leading to frequent mutual interaction. Co-creation...

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Main Authors: Seyed Mohammad Sobhani, Morteza Soltani, Mohammad Reza Fathi
Format: Article
Language:English
Published: University of Hormozgan 2023-12-01
Series:Iranian Journal of Educational Research
Subjects:
Online Access:http://ijer.hormozgan.ac.ir/article-1-63-en.pdf
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author Seyed Mohammad Sobhani
Morteza Soltani
Mohammad Reza Fathi
author_facet Seyed Mohammad Sobhani
Morteza Soltani
Mohammad Reza Fathi
author_sort Seyed Mohammad Sobhani
collection DOAJ
description Objective: The emerging concept of value co-creation marketing as a new paradigm; is a shift from an organization-based perspective to a more moderate perspective upon interactions among the organization, customers, and value co-creation experience leading to frequent mutual interaction. Co-creation amongst companies and customers is one of the most prospective areas in both consumers' cyber-space and the real world, and also quite an emerging research territory which has not been the target of particular research studies in Iran yet; however, the same handful of studies are conducted to highlight the necessity for more rigorous investigations to understand this phenomenon. This research intends to explore the value co-creation fields and mechanisms of Foreign Language Institutions located in Iran. Methods: The present study utilizes Mixed-Methods Research; initially, the main themes were extracted from the studies relevant to co-creation through Thematic Analysis Method which were verified by twenty experts and specialists selected via judgmental sampling. Then, the Pairwise Comparison Matrix questionnaires were provided and distributed amid twelve career experts by theoretical and targeted sampling for the Fuzzy DEMATEL Method in pursuance of the ranking of Fields and Mechanisms. Results: The findings expressed that value co-creation has five main Fields and 27 Mechanisms (The five main fields' subsets) in Foreign Language Institutions that can substantially contribute to the management board pursuing mutual satisfaction and sense of engagement leading to effective performance in this market of intense and cut-throat rivalry. Conclusion: The findings can be used as a basis for strengthening mechanisms of value co-creation in foreign language institutions.
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spelling doaj-art-39144314c6bb44a1949692bf99c6dbd52025-01-08T10:31:24ZengUniversity of HormozganIranian Journal of Educational Research1735-563X2980-874X2023-12-01245874Identifying the Fields and Mechanisms of Value Co-creation in Foreign Language Institutions Using Fuzzy DEMATEL Ranking Approach (Case Study: Tehran, Iran)Seyed Mohammad Sobhani0Morteza Soltani1Mohammad Reza Fathi2 M.A. of Business Management at University of Tehran, Tehran, Iran Associate Professor, College of Farabi, University of Tehran, Tehran, Iran Associate Professor, College of Farabi, University of Tehran, Tehran, Iran Objective: The emerging concept of value co-creation marketing as a new paradigm; is a shift from an organization-based perspective to a more moderate perspective upon interactions among the organization, customers, and value co-creation experience leading to frequent mutual interaction. Co-creation amongst companies and customers is one of the most prospective areas in both consumers' cyber-space and the real world, and also quite an emerging research territory which has not been the target of particular research studies in Iran yet; however, the same handful of studies are conducted to highlight the necessity for more rigorous investigations to understand this phenomenon. This research intends to explore the value co-creation fields and mechanisms of Foreign Language Institutions located in Iran. Methods: The present study utilizes Mixed-Methods Research; initially, the main themes were extracted from the studies relevant to co-creation through Thematic Analysis Method which were verified by twenty experts and specialists selected via judgmental sampling. Then, the Pairwise Comparison Matrix questionnaires were provided and distributed amid twelve career experts by theoretical and targeted sampling for the Fuzzy DEMATEL Method in pursuance of the ranking of Fields and Mechanisms. Results: The findings expressed that value co-creation has five main Fields and 27 Mechanisms (The five main fields' subsets) in Foreign Language Institutions that can substantially contribute to the management board pursuing mutual satisfaction and sense of engagement leading to effective performance in this market of intense and cut-throat rivalry. Conclusion: The findings can be used as a basis for strengthening mechanisms of value co-creation in foreign language institutions.http://ijer.hormozgan.ac.ir/article-1-63-en.pdfvalue co-creationeducationforeign language institutionslanguage learner
spellingShingle Seyed Mohammad Sobhani
Morteza Soltani
Mohammad Reza Fathi
Identifying the Fields and Mechanisms of Value Co-creation in Foreign Language Institutions Using Fuzzy DEMATEL Ranking Approach (Case Study: Tehran, Iran)
Iranian Journal of Educational Research
value co-creation
education
foreign language institutions
language learner
title Identifying the Fields and Mechanisms of Value Co-creation in Foreign Language Institutions Using Fuzzy DEMATEL Ranking Approach (Case Study: Tehran, Iran)
title_full Identifying the Fields and Mechanisms of Value Co-creation in Foreign Language Institutions Using Fuzzy DEMATEL Ranking Approach (Case Study: Tehran, Iran)
title_fullStr Identifying the Fields and Mechanisms of Value Co-creation in Foreign Language Institutions Using Fuzzy DEMATEL Ranking Approach (Case Study: Tehran, Iran)
title_full_unstemmed Identifying the Fields and Mechanisms of Value Co-creation in Foreign Language Institutions Using Fuzzy DEMATEL Ranking Approach (Case Study: Tehran, Iran)
title_short Identifying the Fields and Mechanisms of Value Co-creation in Foreign Language Institutions Using Fuzzy DEMATEL Ranking Approach (Case Study: Tehran, Iran)
title_sort identifying the fields and mechanisms of value co creation in foreign language institutions using fuzzy dematel ranking approach case study tehran iran
topic value co-creation
education
foreign language institutions
language learner
url http://ijer.hormozgan.ac.ir/article-1-63-en.pdf
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