A Change Management View on Technology Adoption in Hotel Organizations: A Review and a Conceptual Framework

In response to the rapid advancement in smart technology and the 2019–2020 pandemic, the hospitality industry has accelerated its adoption of innovative technologies. However, new technologies are often disruptive and may not be aligned with the organization’s strategy, technological expertise, and...

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Bibliographic Details
Main Authors: Francis Albert R. Somera, Krassie Petrova
Format: Article
Language:English
Published: MDPI AG 2024-11-01
Series:Businesses
Subjects:
Online Access:https://www.mdpi.com/2673-7116/4/4/43
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