Artificial Intelligence and Sustainable Tourism Planning: A Hetero-Intelligence Methodology Proposal

This study explores the growing significance of Large Language Models (LLMs) in tourism, for their current and potential applications. It aims to achieve two primary objectives: first, to develop a novel hetero-intelligence framework merging human and artificial intelligence (AI) to address contempo...

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Main Authors: Eva Maria Buitrago-Esquinas, Rocío Yñiguez-Ovando, Miguel Puig-Cabrera, Margarida Custódio Santos, José António C. Santos
Format: Article
Language:English
Published: University of the Algarve - ESGHT - CIEO 2024-04-01
Series:Tourism & Management Studies
Subjects:
Online Access:https://www.tmstudies.net/index.php/ectms/article/view/2726
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author Eva Maria Buitrago-Esquinas
Rocío Yñiguez-Ovando
Miguel Puig-Cabrera
Margarida Custódio Santos
José António C. Santos
author_facet Eva Maria Buitrago-Esquinas
Rocío Yñiguez-Ovando
Miguel Puig-Cabrera
Margarida Custódio Santos
José António C. Santos
author_sort Eva Maria Buitrago-Esquinas
collection DOAJ
description This study explores the growing significance of Large Language Models (LLMs) in tourism, for their current and potential applications. It aims to achieve two primary objectives: first, to develop a novel hetero-intelligence framework merging human and artificial intelligence (AI) to address contemporary sustainability challenges in tourism; second, to validate this framework by applying it to sustainable tourism planning, assessing LLMs' capabilities and limitations. The research employs a hetero-intelligence performance test, contrasting human intelligence and AI contributions in sustainable tourism planning with overtourism as a proxy challenge. Results showed that hetero-intelligence could effectively address sustainability issues in tourism, provided human and AI strengths and weaknesses are understood. LLMs proved useful in diagnosing and proposing solutions for sustainability-related issues. However, a rigorous methodological framework is essential to ensure unbiased outcomes. The research offers practical guidelines for applying this approach and significantly contributes to epistemological and empirical dimensions, providing valuable insights for researchers and tourism planners. The study calls for more empirical research to validate the methodology and explore ethical and legal dimensions, extending hetero-intelligence applications to broader sustainability challenges in tourism.
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institution Kabale University
issn 2182-8466
language English
publishDate 2024-04-01
publisher University of the Algarve - ESGHT - CIEO
record_format Article
series Tourism & Management Studies
spelling doaj-art-37c073594c4949e6824f5c8661c9c3c72025-01-08T14:18:52ZengUniversity of the Algarve - ESGHT - CIEOTourism & Management Studies2182-84662024-04-0120SI4559Artificial Intelligence and Sustainable Tourism Planning: A Hetero-Intelligence Methodology Proposal Eva Maria Buitrago-Esquinas 0Rocío Yñiguez-Ovando 1Miguel Puig-Cabrera 2Margarida Custódio Santos 3José António C. Santos 4Universidad de Sevilla Universidad de Sevilla Universidade do Algarve Universidade do Algarve Universidade do Algarve This study explores the growing significance of Large Language Models (LLMs) in tourism, for their current and potential applications. It aims to achieve two primary objectives: first, to develop a novel hetero-intelligence framework merging human and artificial intelligence (AI) to address contemporary sustainability challenges in tourism; second, to validate this framework by applying it to sustainable tourism planning, assessing LLMs' capabilities and limitations. The research employs a hetero-intelligence performance test, contrasting human intelligence and AI contributions in sustainable tourism planning with overtourism as a proxy challenge. Results showed that hetero-intelligence could effectively address sustainability issues in tourism, provided human and AI strengths and weaknesses are understood. LLMs proved useful in diagnosing and proposing solutions for sustainability-related issues. However, a rigorous methodological framework is essential to ensure unbiased outcomes. The research offers practical guidelines for applying this approach and significantly contributes to epistemological and empirical dimensions, providing valuable insights for researchers and tourism planners. The study calls for more empirical research to validate the methodology and explore ethical and legal dimensions, extending hetero-intelligence applications to broader sustainability challenges in tourism.https://www.tmstudies.net/index.php/ectms/article/view/2726artificial intelligencesustainable tourism planninghetero-intelligencechat-gptlarge language models
spellingShingle Eva Maria Buitrago-Esquinas
Rocío Yñiguez-Ovando
Miguel Puig-Cabrera
Margarida Custódio Santos
José António C. Santos
Artificial Intelligence and Sustainable Tourism Planning: A Hetero-Intelligence Methodology Proposal
Tourism & Management Studies
artificial intelligence
sustainable tourism planning
hetero-intelligence
chat-gpt
large language models
title Artificial Intelligence and Sustainable Tourism Planning: A Hetero-Intelligence Methodology Proposal
title_full Artificial Intelligence and Sustainable Tourism Planning: A Hetero-Intelligence Methodology Proposal
title_fullStr Artificial Intelligence and Sustainable Tourism Planning: A Hetero-Intelligence Methodology Proposal
title_full_unstemmed Artificial Intelligence and Sustainable Tourism Planning: A Hetero-Intelligence Methodology Proposal
title_short Artificial Intelligence and Sustainable Tourism Planning: A Hetero-Intelligence Methodology Proposal
title_sort artificial intelligence and sustainable tourism planning a hetero intelligence methodology proposal
topic artificial intelligence
sustainable tourism planning
hetero-intelligence
chat-gpt
large language models
url https://www.tmstudies.net/index.php/ectms/article/view/2726
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AT miguelpuigcabrera artificialintelligenceandsustainabletourismplanningaheterointelligencemethodologyproposal
AT margaridacustodiosantos artificialintelligenceandsustainabletourismplanningaheterointelligencemethodologyproposal
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