Non-verbal communication questionnaire: a measure to assess effective interaction
In five studies, we document the development and validation of the Non-verbal Communication Questionnaire (NVCQ). This eight-item measurement tool assesses how people perceive non-verbal cues across two dimensions of effective communication. These two dimensions, encouraging and discouraging non-ver...
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Main Authors: | , , , |
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Format: | Article |
Language: | English |
Published: |
Frontiers Media S.A.
2025-01-01
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Series: | Frontiers in Psychology |
Subjects: | |
Online Access: | https://www.frontiersin.org/articles/10.3389/fpsyg.2024.1409675/full |
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Summary: | In five studies, we document the development and validation of the Non-verbal Communication Questionnaire (NVCQ). This eight-item measurement tool assesses how people perceive non-verbal cues across two dimensions of effective communication. These two dimensions, encouraging and discouraging non-verbal cues, are based on Khan and Zeb's (2021) version of the 10-part model of non-verbal communication. Study 1 reports the development of the NVCQ and provides initial support for the factorial structure of the measure in a Pakistani sample. Studies 2 and 3 confirmed the factorial structure and demonstrated the construct validity of the NVCQ. A preregistered Study 4 confirmed the factorial structure in a Polish sample, and provided additional support for the construct validity of the measure, while Study 5 demonstrated its adequate test–retest reliability. We conclude that the NVCQ is a psychometrically sound instrument for assessing effective communication that incorporates non-verbal aspects in every domain of life, from clinical to research settings. |
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ISSN: | 1664-1078 |