Performance indicators for hospital nursing service: integrated review

An effective way of assessing the performance of nursing services and their management is through the use of indicators that show its evolution over time, allowing comparison with internal and external benchmarks. This study aimed at highlighting and examining through an integrated review, indicator...

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Main Authors: Graziela Caldana, Carmen Silvia Gabriel, Andréa Bernardes, Yolanda Dora Martinez Évora
Format: Article
Language:English
Published: Universidade Federal do Ceará 2011-02-01
Series:Rev Rene
Subjects:
Online Access:https://periodicos.ufc.br/rene/article/view/4186
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author Graziela Caldana
Carmen Silvia Gabriel
Andréa Bernardes
Yolanda Dora Martinez Évora
author_facet Graziela Caldana
Carmen Silvia Gabriel
Andréa Bernardes
Yolanda Dora Martinez Évora
author_sort Graziela Caldana
collection DOAJ
description An effective way of assessing the performance of nursing services and their management is through the use of indicators that show its evolution over time, allowing comparison with internal and external benchmarks. This study aimed at highlighting and examining through an integrated review, indicators that evaluate the quality of nursing care in hospital settings. For data collection, the following database was used: MEDLINE, LILACS, CINAHL, COCHRANE and BDENF. The sample of this study consisted of 15 articles published between 1998 and 2009. After analyzing the articles included in the review, the results of the studies were classified according to the triad proposed by Donabedian: Indicators of processes, structure and results. The articles which have been examined have a wide range of indicators which can support nurses in assessing the quality of nursing care in hospitals.
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institution Kabale University
issn 1517-3852
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language English
publishDate 2011-02-01
publisher Universidade Federal do Ceará
record_format Article
series Rev Rene
spelling doaj-art-298c7bbf1e304b5ea3899b00b41f51e72025-08-21T13:41:50ZengUniversidade Federal do CearáRev Rene1517-38522175-67832011-02-01121Performance indicators for hospital nursing service: integrated reviewGraziela CaldanaCarmen Silvia GabrielAndréa BernardesYolanda Dora Martinez ÉvoraAn effective way of assessing the performance of nursing services and their management is through the use of indicators that show its evolution over time, allowing comparison with internal and external benchmarks. This study aimed at highlighting and examining through an integrated review, indicators that evaluate the quality of nursing care in hospital settings. For data collection, the following database was used: MEDLINE, LILACS, CINAHL, COCHRANE and BDENF. The sample of this study consisted of 15 articles published between 1998 and 2009. After analyzing the articles included in the review, the results of the studies were classified according to the triad proposed by Donabedian: Indicators of processes, structure and results. The articles which have been examined have a wide range of indicators which can support nurses in assessing the quality of nursing care in hospitals. https://periodicos.ufc.br/rene/article/view/4186Indicators of servicesnursing service in hospitalsquality assurance in health care.
spellingShingle Graziela Caldana
Carmen Silvia Gabriel
Andréa Bernardes
Yolanda Dora Martinez Évora
Performance indicators for hospital nursing service: integrated review
Rev Rene
Indicators of services
nursing service in hospitals
quality assurance in health care.
title Performance indicators for hospital nursing service: integrated review
title_full Performance indicators for hospital nursing service: integrated review
title_fullStr Performance indicators for hospital nursing service: integrated review
title_full_unstemmed Performance indicators for hospital nursing service: integrated review
title_short Performance indicators for hospital nursing service: integrated review
title_sort performance indicators for hospital nursing service integrated review
topic Indicators of services
nursing service in hospitals
quality assurance in health care.
url https://periodicos.ufc.br/rene/article/view/4186
work_keys_str_mv AT grazielacaldana performanceindicatorsforhospitalnursingserviceintegratedreview
AT carmensilviagabriel performanceindicatorsforhospitalnursingserviceintegratedreview
AT andreabernardes performanceindicatorsforhospitalnursingserviceintegratedreview
AT yolandadoramartinezevora performanceindicatorsforhospitalnursingserviceintegratedreview