How do Twitter users feel about telehealth? A mixed‐methods analysis of experiences, perceptions and expectations

How do Twitter users feel about telehealth? A mixed‐methods analysis of experiences, perceptions and expectations

Abstract Background Telehealth use has increased considerably in the last years and evidence suggests an overall positive sentiment towards telehealth. Twitter has a wide userbase and can enrich our understanding of telehealth use by users expressing their personal opinions in an unprompted way. Thi...

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Bibliographic Details
Main Authors: Hannah Sazon, Soraia de Camargo Catapan, Afshin Rahimi, Oliver J. Canfell, Jaimon Kelly
Format: Article
Language:English
Published: Wiley 2024-02-01
Series:Health Expectations
Subjects:
consumer satisfaction
Social Media
telehealth
telemedicine
user experience
Online Access:https://doi.org/10.1111/hex.13927
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https://doi.org/10.1111/hex.13927

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