The application and influence of online marketing in brand communication: A case study of Starbucks

In recent years, with the rapid development of network technology and the improvement of people’s living standards, people use the Internet more and more frequently, and use the Internet to study, work and live. The Internet has become a popular sales channel, and more and more new brands hope to ex...

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Main Author: Xu An
Format: Article
Language:English
Published: EDP Sciences 2024-01-01
Series:SHS Web of Conferences
Online Access:https://www.shs-conferences.org/articles/shsconf/pdf/2024/27/shsconf_icdeba2024_02005.pdf
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author Xu An
author_facet Xu An
author_sort Xu An
collection DOAJ
description In recent years, with the rapid development of network technology and the improvement of people’s living standards, people use the Internet more and more frequently, and use the Internet to study, work and live. The Internet has become a popular sales channel, and more and more new brands hope to expand operation channels through the Internet platform to enhance customer stickiness and achieve higher brand revenue. Nowadays, online marketing has greatly increased the total revenue of various companies and brought faster economic development to society. Starbucks, a famous coffee brand, has created a network marketing model that conforms to its own brand characteristics and realized the digital transformation of its brand through rational use of network marketing means. Through case analysis, this paper mainly studies the network marketing channels of Starbucks and the advantages it brings, but there are also disadvantages such as user groups, user stickiness and human resource redistribution.
format Article
id doaj-art-25d0344b44384ee780ec1fe62c15c379
institution Kabale University
issn 2261-2424
language English
publishDate 2024-01-01
publisher EDP Sciences
record_format Article
series SHS Web of Conferences
spelling doaj-art-25d0344b44384ee780ec1fe62c15c3792024-12-13T10:10:40ZengEDP SciencesSHS Web of Conferences2261-24242024-01-012070200510.1051/shsconf/202420702005shsconf_icdeba2024_02005The application and influence of online marketing in brand communication: A case study of StarbucksXu An0Hangzhou Dipont School of Arts and ScienceIn recent years, with the rapid development of network technology and the improvement of people’s living standards, people use the Internet more and more frequently, and use the Internet to study, work and live. The Internet has become a popular sales channel, and more and more new brands hope to expand operation channels through the Internet platform to enhance customer stickiness and achieve higher brand revenue. Nowadays, online marketing has greatly increased the total revenue of various companies and brought faster economic development to society. Starbucks, a famous coffee brand, has created a network marketing model that conforms to its own brand characteristics and realized the digital transformation of its brand through rational use of network marketing means. Through case analysis, this paper mainly studies the network marketing channels of Starbucks and the advantages it brings, but there are also disadvantages such as user groups, user stickiness and human resource redistribution.https://www.shs-conferences.org/articles/shsconf/pdf/2024/27/shsconf_icdeba2024_02005.pdf
spellingShingle Xu An
The application and influence of online marketing in brand communication: A case study of Starbucks
SHS Web of Conferences
title The application and influence of online marketing in brand communication: A case study of Starbucks
title_full The application and influence of online marketing in brand communication: A case study of Starbucks
title_fullStr The application and influence of online marketing in brand communication: A case study of Starbucks
title_full_unstemmed The application and influence of online marketing in brand communication: A case study of Starbucks
title_short The application and influence of online marketing in brand communication: A case study of Starbucks
title_sort application and influence of online marketing in brand communication a case study of starbucks
url https://www.shs-conferences.org/articles/shsconf/pdf/2024/27/shsconf_icdeba2024_02005.pdf
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AT xuan applicationandinfluenceofonlinemarketinginbrandcommunicationacasestudyofstarbucks