Research and Application of IT Indicator Management Oriented User Experience
To evaluate the user experience of IT systems, building up a user experience oriented IT key performance indicator architecture, which is the foundation of transferring the IT management from the infrastructure monitoring and analysis to service monitoring and analysis. Based on the lot of real worl...
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Main Authors: | Wenfeng Lin, Guowen Huang |
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Format: | Article |
Language: | zho |
Published: |
Beijing Xintong Media Co., Ltd
2014-04-01
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Series: | Dianxin kexue |
Subjects: | |
Online Access: | http://www.telecomsci.com/zh/article/doi/10.3969/j.issn.1000-0801.2014.04.022/ |
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