Social network sites (SNS) an archetype of techno-social stress: A systematic review

Background: Social Networking Sites (SNS) are widely used platforms known for both their hedonic and social connectivity benefits. Although there is considerable interest in understanding how personal technostress affects individual well-being, a significant gap remains in the systematic exploration...

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Main Authors: January F. Naga, Ryan A. Ebardo
Format: Article
Language:English
Published: Elsevier 2025-01-01
Series:Heliyon
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Online Access:http://www.sciencedirect.com/science/article/pii/S2405844024171502
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author January F. Naga
Ryan A. Ebardo
author_facet January F. Naga
Ryan A. Ebardo
author_sort January F. Naga
collection DOAJ
description Background: Social Networking Sites (SNS) are widely used platforms known for both their hedonic and social connectivity benefits. Although there is considerable interest in understanding how personal technostress affects individual well-being, a significant gap remains in the systematic exploration of this topic within the literature. Methods: This review systematically examined 41 empirical studies from Scopus and PubMed published between 2014 and 2023, following PRISMA guidelines, and assessed for methodological quality using the Mixed Method Appraisal Tool. Only English-language articles were considered to avoid translation complexities. Studies were categorized and coded using the Stressor-Strain-Outcome (SSO) model to examine demographic variations in stressor impacts and coping mechanisms. Results: The findings reveal a complex interplay of technological, behavioral-technological, and social stressors. Technological complexities often exacerbate social stressors like FoMO (Fear of Missing Out) and social overload, resulting in psychological (e.g., anxiety, depression), behavioral (e.g., reduced engagement), and physical strains (e.g., sleep disruptions). Demographic factors significantly influence stress responses, with younger users and women particularly affected. Key intervention strategies identified include digital detox practices, mindfulness techniques, and user-centered SNS design modifications. Conclusion: This review emphasizes the need for targeted approaches to mitigate SNS-induced technostress to foster balanced, health-oriented digital engagement. Future research should focus on developing comprehensive frameworks to address technostress impacts on diverse user groups better and support sustainable digital well-being practices.
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spelling doaj-art-124a5d5683534bce8b132beefe5ce81c2025-01-17T04:50:12ZengElsevierHeliyon2405-84402025-01-01111e41119Social network sites (SNS) an archetype of techno-social stress: A systematic reviewJanuary F. Naga0Ryan A. Ebardo1Department of Information Technology, MSU-Iligan Institute of Technology, Iligan City, Philippines; Department of Information Technology, De La Salle University, PhilippinesDepartment of Information Technology, De La Salle University, Philippines; Corresponding author.Background: Social Networking Sites (SNS) are widely used platforms known for both their hedonic and social connectivity benefits. Although there is considerable interest in understanding how personal technostress affects individual well-being, a significant gap remains in the systematic exploration of this topic within the literature. Methods: This review systematically examined 41 empirical studies from Scopus and PubMed published between 2014 and 2023, following PRISMA guidelines, and assessed for methodological quality using the Mixed Method Appraisal Tool. Only English-language articles were considered to avoid translation complexities. Studies were categorized and coded using the Stressor-Strain-Outcome (SSO) model to examine demographic variations in stressor impacts and coping mechanisms. Results: The findings reveal a complex interplay of technological, behavioral-technological, and social stressors. Technological complexities often exacerbate social stressors like FoMO (Fear of Missing Out) and social overload, resulting in psychological (e.g., anxiety, depression), behavioral (e.g., reduced engagement), and physical strains (e.g., sleep disruptions). Demographic factors significantly influence stress responses, with younger users and women particularly affected. Key intervention strategies identified include digital detox practices, mindfulness techniques, and user-centered SNS design modifications. Conclusion: This review emphasizes the need for targeted approaches to mitigate SNS-induced technostress to foster balanced, health-oriented digital engagement. Future research should focus on developing comprehensive frameworks to address technostress impacts on diverse user groups better and support sustainable digital well-being practices.http://www.sciencedirect.com/science/article/pii/S2405844024171502CopingSNS stressorSNS strainSystematic reviewTechnostress
spellingShingle January F. Naga
Ryan A. Ebardo
Social network sites (SNS) an archetype of techno-social stress: A systematic review
Heliyon
Coping
SNS stressor
SNS strain
Systematic review
Technostress
title Social network sites (SNS) an archetype of techno-social stress: A systematic review
title_full Social network sites (SNS) an archetype of techno-social stress: A systematic review
title_fullStr Social network sites (SNS) an archetype of techno-social stress: A systematic review
title_full_unstemmed Social network sites (SNS) an archetype of techno-social stress: A systematic review
title_short Social network sites (SNS) an archetype of techno-social stress: A systematic review
title_sort social network sites sns an archetype of techno social stress a systematic review
topic Coping
SNS stressor
SNS strain
Systematic review
Technostress
url http://www.sciencedirect.com/science/article/pii/S2405844024171502
work_keys_str_mv AT januaryfnaga socialnetworksitessnsanarchetypeoftechnosocialstressasystematicreview
AT ryanaebardo socialnetworksitessnsanarchetypeoftechnosocialstressasystematicreview