MANAGING QUALITY ON CONSTRUCTION SITES IN SOUTH AFRICA: AN EASTERN CAPE STUDY

In South Africa, construction projects still experience non- conformance to quality requirements as well as cost and schedule overruns to the detriment of clients. For project success to be attained, conformance to these parameters is the minimum expectation in the face of other considerations rela...

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Main Authors: Fidelise EMUZE, Christopher MHLWA
Format: Article
Language:English
Published: UJ Press 2015-12-01
Series:Journal of Construction Project Management and Innovation
Subjects:
Online Access:https://journals.uj.ac.za/index.php/JCPMI/article/view/89
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author Fidelise EMUZE
Christopher MHLWA
author_facet Fidelise EMUZE
Christopher MHLWA
author_sort Fidelise EMUZE
collection DOAJ
description In South Africa, construction projects still experience non- conformance to quality requirements as well as cost and schedule overruns to the detriment of clients. For project success to be attained, conformance to these parameters is the minimum expectation in the face of other considerations related to client satisfaction. Thus, through the use of existing literature, and a fie ld study conducted among site management employees working for general contractors (GCs) in the Eastern Cape province of South Africa, the management of quality on construction sites was examined. The study that was descriptive in nature shows that lack of skilled general workers and artisans contribute to poor quality control and management processes; while defects and rework form the main reason for project quality deviations on the sampled sites. The quality deviations in turn influence the level of cost and time overrun experienced on construction projects. The study corroborates the literature reviewed in that there is an interrelationship between cost, quality, and time in South African construction. For example, when the quality of work is below the r equired threshold, it leads to cost and time overruns due to rework that requires extra effort and expense. The value of this explorative study is that both site management and workers should be hands on in terms of managing quality on project sites as fai lure to do so could have a domino effect relative to other project considerations.
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spelling doaj-art-0d7e649552b1403594b120d8060209af2025-01-08T06:13:35ZengUJ PressJournal of Construction Project Management and Innovation2223-78522959-96522015-12-015210.36615/jcpmi.v5i2.89MANAGING QUALITY ON CONSTRUCTION SITES IN SOUTH AFRICA: AN EASTERN CAPE STUDYFidelise EMUZE0Christopher MHLWA1Department of Built Environment, Central University of Technology, Free State, Bloemfontein, South Africa,Department of Construction Management, Nelson Mandela Metropolitan University, Port Elizabeth, South Africa In South Africa, construction projects still experience non- conformance to quality requirements as well as cost and schedule overruns to the detriment of clients. For project success to be attained, conformance to these parameters is the minimum expectation in the face of other considerations related to client satisfaction. Thus, through the use of existing literature, and a fie ld study conducted among site management employees working for general contractors (GCs) in the Eastern Cape province of South Africa, the management of quality on construction sites was examined. The study that was descriptive in nature shows that lack of skilled general workers and artisans contribute to poor quality control and management processes; while defects and rework form the main reason for project quality deviations on the sampled sites. The quality deviations in turn influence the level of cost and time overrun experienced on construction projects. The study corroborates the literature reviewed in that there is an interrelationship between cost, quality, and time in South African construction. For example, when the quality of work is below the r equired threshold, it leads to cost and time overruns due to rework that requires extra effort and expense. The value of this explorative study is that both site management and workers should be hands on in terms of managing quality on project sites as fai lure to do so could have a domino effect relative to other project considerations. https://journals.uj.ac.za/index.php/JCPMI/article/view/89Contractors, Construction, Production, Quality, South Africa
spellingShingle Fidelise EMUZE
Christopher MHLWA
MANAGING QUALITY ON CONSTRUCTION SITES IN SOUTH AFRICA: AN EASTERN CAPE STUDY
Journal of Construction Project Management and Innovation
Contractors, Construction, Production, Quality, South Africa
title MANAGING QUALITY ON CONSTRUCTION SITES IN SOUTH AFRICA: AN EASTERN CAPE STUDY
title_full MANAGING QUALITY ON CONSTRUCTION SITES IN SOUTH AFRICA: AN EASTERN CAPE STUDY
title_fullStr MANAGING QUALITY ON CONSTRUCTION SITES IN SOUTH AFRICA: AN EASTERN CAPE STUDY
title_full_unstemmed MANAGING QUALITY ON CONSTRUCTION SITES IN SOUTH AFRICA: AN EASTERN CAPE STUDY
title_short MANAGING QUALITY ON CONSTRUCTION SITES IN SOUTH AFRICA: AN EASTERN CAPE STUDY
title_sort managing quality on construction sites in south africa an eastern cape study
topic Contractors, Construction, Production, Quality, South Africa
url https://journals.uj.ac.za/index.php/JCPMI/article/view/89
work_keys_str_mv AT fideliseemuze managingqualityonconstructionsitesinsouthafricaaneasterncapestudy
AT christophermhlwa managingqualityonconstructionsitesinsouthafricaaneasterncapestudy