Do E-Service Machine Improve the Quality of Digital Customer Service in the Banking Sector?
Digital technology is increasingly expanding into banking by changing ordinary transaction models into digital transactions with the emergence of systems such as digital customer service. This article aims to determine the quality of digital customer service with the e-service machine media to the...
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| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
Program Studi Keuangan dan Perbankan, Fakultas Ekonomi dan Bisnis, Universitas Komputer Indonesia
2024-12-01
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| Series: | Jurnal Ilmu Keuangan dan Perbankan |
| Online Access: | https://ojs.unikom.ac.id/index.php/jika/article/view/13830 |
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