How to facilitate peer support – learnings from the development of a peer support program for people with T2DM via instant messaging service to improve diabetes self-management
This study explores the use of Instant Messaging Services (IMS) for peer support among individuals with Type 2 Diabetes Mellitus (T2DM). Leveraging the popularity of IMS within the affected age group, the DiabPeerS study implemented a peer support intervention aimed at improving long-term blood gluc...
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| Format: | Article |
| Language: | English |
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Frontiers Media S.A.
2025-01-01
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| Series: | Frontiers in Clinical Diabetes and Healthcare |
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| Online Access: | https://www.frontiersin.org/articles/10.3389/fcdhc.2024.1491865/full |
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| author | Ursula Hemetek Tatjana Aubram Johanna Grüblbauer Elisabeth Höld |
| author_facet | Ursula Hemetek Tatjana Aubram Johanna Grüblbauer Elisabeth Höld |
| author_sort | Ursula Hemetek |
| collection | DOAJ |
| description | This study explores the use of Instant Messaging Services (IMS) for peer support among individuals with Type 2 Diabetes Mellitus (T2DM). Leveraging the popularity of IMS within the affected age group, the DiabPeerS study implemented a peer support intervention aimed at improving long-term blood glucose levels (HbA1c) in a randomized controlled trial (RCT). This article describes the development and acceptance of the IMS intervention used in the DiabPeerS study. The intervention included a communication strategy and content designed for lay moderators to facilitate group interaction among people with Type 2 Diabetes mellitus (PWT2D). The intervention’s acceptance was determined by conducting participant interviews, moderator meetings, and analysis of IMS chat protocols. Results indicate that the intervention was well-received, with participants engaging in meaningful exchange about diabetes self-management (DSM). However, those less familiar with online communication may benefit from preparational training and initial face-to-face meetings could enhance group cohesion. This research offers insights into the practical application of IMS for diabetes peer support, highlighting both its benefits and room for improvement. |
| format | Article |
| id | doaj-art-09c904e3258d47a9bee9c4e7b702b4a6 |
| institution | Kabale University |
| issn | 2673-6616 |
| language | English |
| publishDate | 2025-01-01 |
| publisher | Frontiers Media S.A. |
| record_format | Article |
| series | Frontiers in Clinical Diabetes and Healthcare |
| spelling | doaj-art-09c904e3258d47a9bee9c4e7b702b4a62025-01-06T06:58:55ZengFrontiers Media S.A.Frontiers in Clinical Diabetes and Healthcare2673-66162025-01-01510.3389/fcdhc.2024.14918651491865How to facilitate peer support – learnings from the development of a peer support program for people with T2DM via instant messaging service to improve diabetes self-managementUrsula Hemetek0Tatjana Aubram1Johanna Grüblbauer2Elisabeth Höld3Institute of Health Sciences, Department of Health, University of Applied Sciences St. Pölten, St. Pölten, AustriaInstitute for Innovation Systems, Department Digital Business and Innovation, University of Applied Sciences St. Pölten, St. Pölten, AustriaInstitute for Creative\Media/Technologies, Department Media and Digital Technologies, University of Applied Sciences St. Pölten, St. Pölten, AustriaInstitute of Health Sciences, Department of Health, University of Applied Sciences St. Pölten, St. Pölten, AustriaThis study explores the use of Instant Messaging Services (IMS) for peer support among individuals with Type 2 Diabetes Mellitus (T2DM). Leveraging the popularity of IMS within the affected age group, the DiabPeerS study implemented a peer support intervention aimed at improving long-term blood glucose levels (HbA1c) in a randomized controlled trial (RCT). This article describes the development and acceptance of the IMS intervention used in the DiabPeerS study. The intervention included a communication strategy and content designed for lay moderators to facilitate group interaction among people with Type 2 Diabetes mellitus (PWT2D). The intervention’s acceptance was determined by conducting participant interviews, moderator meetings, and analysis of IMS chat protocols. Results indicate that the intervention was well-received, with participants engaging in meaningful exchange about diabetes self-management (DSM). However, those less familiar with online communication may benefit from preparational training and initial face-to-face meetings could enhance group cohesion. This research offers insights into the practical application of IMS for diabetes peer support, highlighting both its benefits and room for improvement.https://www.frontiersin.org/articles/10.3389/fcdhc.2024.1491865/fulldiabetes self-management education and supportonline peer support interventionT2DM self-managementT2DM peer supportIMS communication strategyinstant messaging service health interventions |
| spellingShingle | Ursula Hemetek Tatjana Aubram Johanna Grüblbauer Elisabeth Höld How to facilitate peer support – learnings from the development of a peer support program for people with T2DM via instant messaging service to improve diabetes self-management Frontiers in Clinical Diabetes and Healthcare diabetes self-management education and support online peer support intervention T2DM self-management T2DM peer support IMS communication strategy instant messaging service health interventions |
| title | How to facilitate peer support – learnings from the development of a peer support program for people with T2DM via instant messaging service to improve diabetes self-management |
| title_full | How to facilitate peer support – learnings from the development of a peer support program for people with T2DM via instant messaging service to improve diabetes self-management |
| title_fullStr | How to facilitate peer support – learnings from the development of a peer support program for people with T2DM via instant messaging service to improve diabetes self-management |
| title_full_unstemmed | How to facilitate peer support – learnings from the development of a peer support program for people with T2DM via instant messaging service to improve diabetes self-management |
| title_short | How to facilitate peer support – learnings from the development of a peer support program for people with T2DM via instant messaging service to improve diabetes self-management |
| title_sort | how to facilitate peer support learnings from the development of a peer support program for people with t2dm via instant messaging service to improve diabetes self management |
| topic | diabetes self-management education and support online peer support intervention T2DM self-management T2DM peer support IMS communication strategy instant messaging service health interventions |
| url | https://www.frontiersin.org/articles/10.3389/fcdhc.2024.1491865/full |
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