Health care assistant and registered nurse dyads, working together and apart – a qualitative study

Abstract Background This study was undertaken to understand the role of the Health Care Assistants and how they negotiate roles and responsibilities with Registered Nurses in adult acute hospitals. Methods The qualitative approach of focused ethnography used non-participant observation and interview...

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Main Authors: Rachael E. Carroll, Kay De Vries, Claire Goodman, Jayne Brown
Format: Article
Language:English
Published: BMC 2024-12-01
Series:BMC Nursing
Subjects:
Online Access:https://doi.org/10.1186/s12912-024-02619-z
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author Rachael E. Carroll
Kay De Vries
Claire Goodman
Jayne Brown
author_facet Rachael E. Carroll
Kay De Vries
Claire Goodman
Jayne Brown
author_sort Rachael E. Carroll
collection DOAJ
description Abstract Background This study was undertaken to understand the role of the Health Care Assistants and how they negotiate roles and responsibilities with Registered Nurses in adult acute hospitals. Methods The qualitative approach of focused ethnography used non-participant observation and interviews with staff from four acute wards. Field notes and interview data, analysed using NVIVO10, moved data from description through explanation, interpretation and identification of themes. Results 148 h of observations and 108 interviews were conducted in dyads comprising 22 Health Care Assistants and 33 Registered Nurses. Health Care Assistants worked non-dependently from, and inter-dependently with Registered Nurse dyad partners. Dyads relied on demarcation of responsibilities by task, established and reinforced by ward culture. Demarcation enabled Registered Nurses to oversee care but could create false divides between observing and recording patients’ conditions and interpreting findings. Interdependent working only happened when two staff members were needed for care. Involvement in fundamental care by the Registered Nurse was unpredictable and discretionary. There was limited evidence of how dyads supported person-centred approaches. Conclusion The physically-boundaried, close working of the Health Care Assistant and Registered Nurse had an isolating, task driven impact on Health Care Assistants’ work. Recognising the dyad did not foster shared goals, learning or review of care.
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spelling doaj-art-032d1bda521049fe9da7f67491cc76812025-01-05T12:12:49ZengBMCBMC Nursing1472-69552024-12-0123111010.1186/s12912-024-02619-zHealth care assistant and registered nurse dyads, working together and apart – a qualitative studyRachael E. Carroll0Kay De Vries1Claire Goodman2Jayne Brown3Injury, Recovery & Inflammation Sciences, University of NottinghamLeicester School of Nursing and Midwifery, De Montfort UniversityCentre for Research in Public Health and Community Care, University of HertfordshireInstitute of Health and Allied Professions, Nottingham Trent UniversityAbstract Background This study was undertaken to understand the role of the Health Care Assistants and how they negotiate roles and responsibilities with Registered Nurses in adult acute hospitals. Methods The qualitative approach of focused ethnography used non-participant observation and interviews with staff from four acute wards. Field notes and interview data, analysed using NVIVO10, moved data from description through explanation, interpretation and identification of themes. Results 148 h of observations and 108 interviews were conducted in dyads comprising 22 Health Care Assistants and 33 Registered Nurses. Health Care Assistants worked non-dependently from, and inter-dependently with Registered Nurse dyad partners. Dyads relied on demarcation of responsibilities by task, established and reinforced by ward culture. Demarcation enabled Registered Nurses to oversee care but could create false divides between observing and recording patients’ conditions and interpreting findings. Interdependent working only happened when two staff members were needed for care. Involvement in fundamental care by the Registered Nurse was unpredictable and discretionary. There was limited evidence of how dyads supported person-centred approaches. Conclusion The physically-boundaried, close working of the Health Care Assistant and Registered Nurse had an isolating, task driven impact on Health Care Assistants’ work. Recognising the dyad did not foster shared goals, learning or review of care.https://doi.org/10.1186/s12912-024-02619-zNursingTeamWards; generalHealthcare assistantsMedical-surgical nursingTask performance
spellingShingle Rachael E. Carroll
Kay De Vries
Claire Goodman
Jayne Brown
Health care assistant and registered nurse dyads, working together and apart – a qualitative study
BMC Nursing
Nursing
Team
Wards; general
Healthcare assistants
Medical-surgical nursing
Task performance
title Health care assistant and registered nurse dyads, working together and apart – a qualitative study
title_full Health care assistant and registered nurse dyads, working together and apart – a qualitative study
title_fullStr Health care assistant and registered nurse dyads, working together and apart – a qualitative study
title_full_unstemmed Health care assistant and registered nurse dyads, working together and apart – a qualitative study
title_short Health care assistant and registered nurse dyads, working together and apart – a qualitative study
title_sort health care assistant and registered nurse dyads working together and apart a qualitative study
topic Nursing
Team
Wards; general
Healthcare assistants
Medical-surgical nursing
Task performance
url https://doi.org/10.1186/s12912-024-02619-z
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