National surveys of patient experiences with addiction services in Norway: do employees use the results in quality initiatives and are results improving over time?

IntroductionThe experiences of patients receiving health care constitute an important aspect of health-care quality assessments. One of the purposes of the national program of patient-experience surveys in Norway is to support institutional and departmental improvements to the quality of local healt...

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Bibliographic Details
Main Authors: Mona Haugum, Hilde Hestad Iversen, Oyvind Bjertnaes
Format: Article
Language:English
Published: Frontiers Media S.A. 2024-11-01
Series:Frontiers in Health Services
Subjects:
Online Access:https://www.frontiersin.org/articles/10.3389/frhs.2024.1356342/full
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