Assumptions of Customer Knowledge Enablement in the Open Innovation Process by Jokubauskienė Raminta, Vaitkienė Rimgailė

Subjects: “…customer knowledge…”
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Classification of CRM systems with knowledge creation approach Case of: Internet Service Provider corp by Seyyed Jamaleddin Hosseini

Subjects: “…customer knowledge…”
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Customer Knowledge Management (CKM): Model Proposal and Evaluation in a Large Brazilian Higher Education Private Group by Alessandro Henrique de Souza Miake, Rodrigo Baroni de Carvalho, Marcelo de Rezende Pinto, Alexandre Reis Graeml

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How does innovative customer knowledge influence electronic word-of-mouth recommendation behavior through egoistic and altruistic approaches? Testing a moderated mediation model by Xiaobo Qi

Subjects: “…innovative customer knowledge…”
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Examining the Connections between Knowledge Dynamics, Customer Knowledge Management, and Open Innovation: A Bibliometric Analysis by Andreea Bianca CAMARA

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