Level of costumer focus after implementing the quality improvement model in ‎hospitals of Rasht by fardin mehrabiyan, amirashkan nasiripour, ali sadr, sakineh keshavarz

Subjects: “…customer focus…”
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Expression of the Trait of Adaptability in the Organizational Culture of Lithuanian General Education Schools by Jovita Starkutė

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Analyzing the impact of business preference components on achieving e-city by Saeed Mohammadlou, Mohammad Mahdi Mozaffari, Babak Haji Karimi, Kamyar kavosh

Subjects: “…customer focus…”
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Total Quality Management implementation in Greek businesses: Comparative assessment 2009-2013 by Martha Vranaki, Stergios Vranakis, Lazaros Sarigiannidis

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Statistical analysis of total quality management employees, customers, suppliers, and management dimensions in hotel industries in Jaipur city, Rajasthan, India by Dharmendra Hariyani, Poonam Hariyani, Sanjeev Mishra, Milind Kumar Sharma

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Methodological recommendations for the evaluation of freight forwarding services by D. R. Abdyusheva

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A New Concept of Transforming Service: Impact of Generative Voice Chatbots on Customer Satisfaction and Banking Industry Productivity by Saltanat Kondybayeva, Meruyert Daribayeva, Raffaele Fiume, Symbat Abilda, Olga Staroverova, Vadim Ponkratov, Larisa Vatutina, Galina Shapoval, Elena Mikhina, Irina Nikolaeva

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State customs services quality: marketing model and assessment methodology transformation by I. Yu. Sofiyannikova

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PROBLEMS OF CUSTOMER-FOCUSED MANAGEMENT OF THE ORGANIZATION by Y. Voroncova, Y. Goryacheva

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