Numerical Contour Integral Methods for Free-Boundary Partial Differential Equations Arising in American Volatility Options Pricing by Yong Chen, Jianjun Ma

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Preparation of High-Refractive-Index Flexible Nanoparticle Laser Engraving Materials and Micro-Nano Sculpture Art by Zhilei Guo, Liling Huang, Li Tian

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Compactly supported cohomology of a tower of graphs and generic representations of $\protect \mathrm{PGL}_{n}$ over a local field by Rajhi, Anis

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Technological Cooperation Networks at Bio-Manguinhos: the Role of Information and Communication Technologies by Lázaro Pereira de Oliveira, Claudio Pitassi, Antônio Augusto Gonçalves

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Sistema integrado ABC-EVA como uma ferramenta de gestão: um estudo de caso by Raimundo Nonato Sousa da Silva, Tiago de Amorim Bueno Vieira

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Comunicação interna: relação entre empresa e colaboradores, um estudo de caso by Denise Castilhos de Araujo, Elida Sandra Soares Simanski, Daniela Muller de Quevedo

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Creativity in SMEs: A overview and agenda for future research by Mauricio Castillo-Vergara, Domingo García Pérez de Lema

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The Perception of Auditors in the Measurement of Instruments Financial Institutions at Fair Value in Financial Institutions by Paulo Cesar de Melo Mendes, Jorge Katsumi Niyama, Cesar Augusto Tiburcio Silva

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Smooth or sticky? An analysis of service variability by Jianlan Zhong, Zhibin Lin, Fu Jia, Tobias Schoenherr

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The Bittersweet Truth: Corporate Social Responsibility in Online Communication Between a Coffee Company and its Customers by Ana Paula Kieling, Maria José Barbosa de Souza, Franciane Reinert Lyra, Ricardo Boeing

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Internal Marketing (IM): a literature review and research propositions for service excellence by Salomão Alencar de Farias

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Strategic planning for smart cities: a case study of Maribor's transformation based on existing strategies by Vito Bobek, Boštjan Štuhec, Lea-Marija Colarič-Jakše, Tatjana Horvat

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Institutional Distance, Regional Clusters and Performance of Foreign Subsidiaries: Evidences from Brazil by Jonas Fernando Petry, Mohamed Amal, Dinorá Eliete Floriani

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Strateško upravljanje človeških virov in uspešnost organizacije: raziskava dobičkonosnih podjetij v Zambiji by Able Mwambela

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Comparative analysis of tourism indicators for Croatia and selected competitive countries by Maja Buljat

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The Relationship Between Satisfaction with Complaint Handling and Repurchase Intentions: Detecting Moderating Influences in E-Tail by Mateus Nagel, Cristiane Pizzutti dos Santos

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Segmentation of current and potential investors in retirement plans to retain and capture customers by Ronaldo Andrade Deccax, Carlos Heitor Campani

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Effects of the Management Control System on Empowerment and Organizational Resilience by Ilse Maria Beuren, Vanderlei dos Santos, Daniele Cristina Bernd

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Open Innovation and Implementation of Different Types of Innovation: An Analysis Based on Panel Data by Humberto Rodrigues Marques, Ednilson Sebastião Ávila, Rafael Morais Pereira, André Luiz Zambalde

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“What if a Person Gets the Vaccine and Turns into an Alligator?”: A Study of the Effect of Ideological Polarization on Purchase Intention by Eduardo Mesquita, Evandro Luiz Lopes, Eliane Herrero

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