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    Juran's quality management and analysis /

    Juran's quality management and analysis / by De Feo, Joseph A., Gryna, Frank M.

    Published 2015
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    Six Sigma for Financial Services : how leading companies are driving results using lean, six sigma, and process management /

    Six Sigma for Financial Services : how leading companies are driving results using lean, six sigma, and process management / by Hayler, Rowland

    Published 2007
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