A comprehensive conceptual model of digital transformation in public services: exploring key factors and their impact on government success

A comprehensive conceptual model of digital transformation in public services: exploring key factors and their impact on government success

Abstract This study investigates the relationship between Digital Transformation and Government Success through a structural model which combines UTAUT and GAM theory concepts with variables such as perceived awareness, availability of resources (AOR), perceived information quality (PIQ), trust, per...

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Bibliographic Details
Main Authors: Yaser Hasan Al-Mamary, Mohammad Alshallaqi, Aliyu Alhaji Abubakar, Wail Alhakimi, Homoud Alhaidan
Format: Article
Language:English
Published: SpringerOpen 2025-08-01
Series:Future Business Journal
Subjects:
Digital transformation
Public sector
UTAUT theory
GAM theory
Saudi Arabia
Online Access:https://doi.org/10.1186/s43093-025-00621-8
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