Clients, usagers et suspects : les mots de la protection sociale en Grande-Bretagne et en France

Even a rather primitive quantitative processing of the vocabulary used by welfare institutions and national Parliaments leads to significant results. At the very least, they highlight differences in official communication strategies. In Britain, the presentation of social issues has changed signific...

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Main Author: Jean-Paul Révauger
Format: Article
Language:English
Published: Centre de Recherche et d'Etudes en Civilisation Britannique 2010-06-01
Series:Revue Française de Civilisation Britannique
Online Access:https://journals.openedition.org/rfcb/6142
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author Jean-Paul Révauger
author_facet Jean-Paul Révauger
author_sort Jean-Paul Révauger
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description Even a rather primitive quantitative processing of the vocabulary used by welfare institutions and national Parliaments leads to significant results. At the very least, they highlight differences in official communication strategies. In Britain, the presentation of social issues has changed significantly under New Labour. The deserving claimant no longer occupies centre stage. He has been replaced by an autonomous individual, who is encouraged to make choices, and accept the duties that go with them. Choice is promoted even in sectors where it is of low relevance, such as the NHS, which remains universal, egalitarian, and free at the point of delivery. In the field of housing, choice is mostly exerted by stakeholders who conform to agreed rules, and is an element of social control. The gap between reality and ‘representation’ is therefore extremely wide, which is probably significant in terms of official strategies. In France the welfare system is typically described in institutional, administrative terms, sometimes bordering on the bureaucratic, which hardly relate to the current debates on the future of social protection.
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spelling doaj-art-fceb9b0e5a4c46c4a1fdf76a5cc7e8452024-12-09T15:27:04ZengCentre de Recherche et d'Etudes en Civilisation BritanniqueRevue Française de Civilisation Britannique0248-90152429-43732010-06-0115410.4000/rfcb.6142Clients, usagers et suspects : les mots de la protection sociale en Grande-Bretagne et en FranceJean-Paul RévaugerEven a rather primitive quantitative processing of the vocabulary used by welfare institutions and national Parliaments leads to significant results. At the very least, they highlight differences in official communication strategies. In Britain, the presentation of social issues has changed significantly under New Labour. The deserving claimant no longer occupies centre stage. He has been replaced by an autonomous individual, who is encouraged to make choices, and accept the duties that go with them. Choice is promoted even in sectors where it is of low relevance, such as the NHS, which remains universal, egalitarian, and free at the point of delivery. In the field of housing, choice is mostly exerted by stakeholders who conform to agreed rules, and is an element of social control. The gap between reality and ‘representation’ is therefore extremely wide, which is probably significant in terms of official strategies. In France the welfare system is typically described in institutional, administrative terms, sometimes bordering on the bureaucratic, which hardly relate to the current debates on the future of social protection.https://journals.openedition.org/rfcb/6142
spellingShingle Jean-Paul Révauger
Clients, usagers et suspects : les mots de la protection sociale en Grande-Bretagne et en France
Revue Française de Civilisation Britannique
title Clients, usagers et suspects : les mots de la protection sociale en Grande-Bretagne et en France
title_full Clients, usagers et suspects : les mots de la protection sociale en Grande-Bretagne et en France
title_fullStr Clients, usagers et suspects : les mots de la protection sociale en Grande-Bretagne et en France
title_full_unstemmed Clients, usagers et suspects : les mots de la protection sociale en Grande-Bretagne et en France
title_short Clients, usagers et suspects : les mots de la protection sociale en Grande-Bretagne et en France
title_sort clients usagers et suspects les mots de la protection sociale en grande bretagne et en france
url https://journals.openedition.org/rfcb/6142
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